Onsite Quality Resident Engineer – Automotive

The TRIGO Group; Toledo (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

TRIGO Global Quality Solutions in Toledo, Ohio is seeking a Full-time Quality Resident Engineer for 2nd shift. The role acts as the on-site customer representative, delivering technical support, resolving quality issues, and maintaining open communication with the Intervention Site and the client.

You will build strong relationships, address production problems promptly, suggest improvements, and provide regular updates on claims to sustain trust and credibility with the customer.

Qualifications

• Familiarity with Intervention Site quality systems.
• Strong problem-solving abilities with a proactive approach.
• Regular and predictable attendance is required.
• Ability to be/work on call as needed.

Responsibilities

• Build strong, professional relationships with customers at the plant level.
• Act as the customer's representative, addressing production issues and building credibility.
• Maintain open communication between Intervention Site and the contracted customer.
• Provide regular updates on claim status and seek customer feedback.
• Monitor competitor activities and report to the TRIGO Resident Engineering Manager.
• Represent the contracted partner's interests and participate in customer meetings as needed.

Skills

Quality systems

Problem-solving

Attendance

On-call ability

Job description

TRIGO Global Quality Solutions in Toledo, Ohio is seeking a Full-time Quality Resident Engineer for 2nd shift. The role acts as the on-site customer representative, delivering technical support, resolving quality issues, and maintaining open communication with the Intervention Site and the client.

You will build strong relationships, address production problems promptly, suggest improvements, and provide regular updates on claims to sustain trust and credibility with the customer.