Quality Product Specialist — Continuous Improvement

Woodgrain; Monroe, Northern (NC, KY); Hybrid; USD 48,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with Company Match

Group Term Life Insurance and AD&D

Long-Term & Short-Term Disability

Voluntary Supplemental Plans

Employee Assistance Program

Company Holidays & PTO

Job summary

Windsor Windows & Doors, a division of Woodgrain, is seeking a WNC Quality 2nd Product Specialist for Monroe, NC. You will support quality processes in manufacturing, coordinate SOPs, and drive continuous improvement across operations.

The role emphasizes documentation control, data analysis, and auditing within the QMS while collaborating with production teams to ensure quality and safety standards are met.

Qualifications

• Two years of hands on quality experience in a manufacturing environment.
• Excellent problem solving and communication skills.
• Ability to coordinate multiple tasks and projects.

Responsibilities

• Develops, maintains, and revises SOPs and CTQ documents for standardization and continuous improvement.
• Monitors and audits documents to ensure process compliance and integrates with other initiatives.
• Contributes to standard work documents and analyzes quality data for improvement opportunities.
• Helps identify root causes of product failures and establishes corrective actions with validated effectiveness.
• Acts as internal quality system auditor to ensure QMS compliance and trains others on SOPs.

Skills

Quality experience

Problem solving

Communication skills

Tools

Microsoft Office

Job description

Windsor Windows & Doors, a division of Woodgrain, is seeking a WNC Quality 2nd Product Specialist for Monroe, NC. You will support quality processes in manufacturing, coordinate SOPs, and drive continuous improvement across operations.

The role emphasizes documentation control, data analysis, and auditing within the QMS while collaborating with production teams to ensure quality and safety standards are met.