Quality Documentation Specialist—PCNs & CSRs

Wolfspeed; Durham (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Wolfspeed in Durham, NC is seeking a Business Quality Technician to support quality processes across Production. You will draft and organize documentation for Product Change Notifications and ensure timely PCN status updates in our Quality Management System.

You will collaborate with Quality, Operations, and Engineering to map CSRs, compile PPAP data, and assist with Product Compliance requests, CSRs, and supplier data reviews.

Qualifications

• An Associate’s Degree in Quality, Business Engineering Technology, Electronics, or related technical field with 5+ years’ experience.
• Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams) and Adobe Acrobat Pro.
• Experience in semiconductor, electronics, or regulated manufacturing environment preferred.
• Knowledge of quality systems, semiconductor materials, and semiconductor wafer fabrication preferred.
• Familiarity with quality management systems and documentation practices and experience with IATF 16949, AS9100, or ISO9001 strongly preferred.
• Basic understanding of quality core tools (FMEA, PPAP, APQP, SPC) is a strong plus.
• Takes direction well and then can work autonomously on trained tasks. Self-motivated and takes ownership and accountability for deadlines.

Responsibilities

• Draft and organize documentation related to Product Change Notifications (PCNs) to be delivered to customers and keep status updates timely.
• Track and provide timely updates on the status of all open PCNs to ensure customers are informed and responses are recorded.
• Map, review, and organize Customer Specific Requirements (CSRs) into internal SOPs to ensure compliance across production lines.
• Support PPAP compilation by collecting, analyzing, and collating quality data packages (including FMEAs, Control Plans, MSA, and capability studies) for customer submission.
• Coordinate, review, and track execution of customer survey requests.
• Assist with Product Compliance requests and submissions, collecting and reviewing supplier data to determine compliance and reporting to customers.

Skills

Attention to detail

Excellent communication

Self-motivation

Ability to work autonomously

Education

Associate’s Degree in Quality, Business Engineering Technology, Electronics, or related technical field

Tools

Microsoft Office Suite

Adobe Acrobat Pro

Job description

Wolfspeed in Durham, NC is seeking a Business Quality Technician to support quality processes across Production. You will draft and organize documentation for Product Change Notifications and ensure timely PCN status updates in our Quality Management System.

You will collaborate with Quality, Operations, and Engineering to map CSRs, compile PPAP data, and assist with Product Compliance requests, CSRs, and supplier data reviews.