Quality & Process Specialist – Manufacturing & SOPs

FALL CREEK FARM & NURSERY; Monroe (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with Company Match

Group Term Life Insurance and AD&D

Long-Term Disability

PPO/Additional Plans

Paid Holidays

Paid Time Off (PTO)

Job summary

Windsor Windows & Doors in North Carolina is seeking a Quality Assurance professional to develop and maintain SOPs and CTQ metrics, ensuring process compliance and continuous improvement across manufacturing operations.

You will monitor quality data, investigate root causes of defects, coordinate corrective actions, and train staff on quality documents and procedures, while supporting lean initiatives and a safe, efficient workplace.

Qualifications

• Two years of hands on quality experience in a manufacturing environment.
• Preferred experience in Quality Management System auditing.
• Hands on work ethic, excellent oral and written skills.
• Excellent problem solving skills.
• Ability to handle and coordinate multiple tasks and projects.
• Lean and Cellular manufacturing knowledge with Kaizen methodology.

Responsibilities

• Develops, maintains, and revises SOP, CTQ documents for standardization and continuous improvement.
• Monitors and audits documents to ensure process compliance; integrates with other initiatives.
• Contributes to the development and maintenance of standard work documents.
• Analyses quality data and trends to identify opportunities for improvement.
• Assist in determining root causes of product failure and establishes corrective actions; verify effectiveness.
• Serves as the quality and manufacturing document control coordinator.
• Assist in providing training of SOPs and other quality documents.
• Act as an internal quality system auditor to ensure compliance to the company QMS.

Skills

Quality experience

Lean manufacturing

Cellular manufacturing

Kaizen

Planning and organizing

Communication skills

Training

SOP development

Tools

Microsoft Office

Job description

Windsor Windows & Doors in North Carolina is seeking a Quality Assurance professional to develop and maintain SOPs and CTQ metrics, ensuring process compliance and continuous improvement across manufacturing operations.

You will monitor quality data, investigate root causes of defects, coordinate corrective actions, and train staff on quality documents and procedures, while supporting lean initiatives and a safe, efficient workplace.