Quality Performance Improvement Specialist

Hartford HealthCare; Hartford (CT); On-site; USD 85,000 - 120,000; Full time

Job summary

Hartford HealthCare in Hartford, CT is seeking a dedicated Quality Improvement professional to lead departmental initiatives, develop performance dashboards, and educate teams on improvement tools. You will synthesize data with clinical knowledge to enhance patient safety and care quality.

Responsibilities include monitoring regulatory compliance and guiding teams through external reviews while supporting data-driven care improvements across the organization.

Qualifications

• BA or BS degree is required.
• Master’s Degree preferred in Nursing, Health Administration, Management or related discipline.
• Minimum 5 years of clinical experience.
• Experience with Quality Improvement tools and regulatory experience strongly preferred.

Responsibilities

• Leads Performance Improvement initiatives for departmental clinical leadership and front-line staff in establishing a comprehensive quality assessment and performance improvement plan.
• Collaborates with analytical teams to develop performance dashboards and educates constituents on quality improvement tools and techniques (e.g., PDSA).
• Utilizes data to identify issues affecting patient safety and quality of care and formulates improvement plans.
• Monitors care quality to meet internal objectives and external accreditation/regulatory requirements.
• Leads teams on priority quality initiatives and supports ongoing evaluation of care processes and outcomes.
• Acts as a resource for data collection and transmission for public reporting and benchmarking.

Education

BA or BS degree

Master’s Degree in Nursing, Health Administration, Management or related discipline preferred

Tools

PDSA methodology

Quality improvement tools

Job description

Location Detail: 560 Hudson St HH E&R Ctr (10058)

Shift Detail: Monday-Friday

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Responsibilities

• Leads Performance Improvement initiatives for departmental clinical leadership and front-line staff in establishing a comprehensive quality assessment and performance improvement plan. Collaborates with analytical teams to develop performance dashboards. Educates constituents regarding performance improvement tools and techniques e.g. PDSA methodology.
• Utilizes internal and external data to identify issues and trends that impact patient safety and quality of care. Collaborates with organizational leadership and front-line staff in formulating plans to address identified concerns.
• Synthesizes data with clinical knowledge and recommends strategies to improve clinical performance and enhance patient safety.
• Performs all activities for monitoring quality of care to meet internal facility objectives and external accreditation and regulatory requirements.
• Participates in and/or leads designated performance improvement teams as indicated and according to the organization's strategic priorities, e.g., population-specific core measures teams, readmission reduction, reduction of preventable harm, etc.
• Performs quality and safety monitoring activities necessary to support clinical and administrative staff with ongoing evaluation of care processes and outcomes.
• Functions as a departmental resource for computer software systems necessary for collection and transmission of data for public reporting and national benchmarking.
• In collaboration with the department director and other performance improvement staff, acts as a lead during external agency reviews e.g., Department of Public Health, Joint Commission, etc)).

Qualifications

Education

• BA or BS degree is required
• Master’s Degree in Nursing, Health Administration, Management or related discipline preferred

Experience

• Minimum 5 years of clinical experience
• Experience with Quality Improvement tools and techniques, regulatory experience strongly preferred

Licensure, Certification, Registration

• CPHQ, CPPS or other quality certification preferred

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.