Quality / Performance Improvement Coordinator

Southern Regional Medical Center; Riverdale (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

Sick time

Holidays

401K options

Tuition reimbursement

Life & disability insurance

Job summary

Southern Regional Medical Center in Riverdale, GA seeks a Performance Improvement Coordinator to assist in coordinating organization-wide improvement activities.

Under supervision, you will review charts, abstract CMS data, educate staff on core measures, and support PDSA, Lean, or Six Sigma projects with clinical teams to drive improvements and compliance.

Excellent communication, attention to detail, and ability to manage multiple priorities are essential in this role.

Qualifications

• Bachelor's degree in healthcare related field preferred.
• State RN licensure or Certification in a healthcare field preferred.
• Excellent computer skills including MS Office.
• Experience in reviewing charts for care issues.
• Detail oriented organizational skills.
• Must be able to handle multiple cases and follow-through.
• Good communication skills both verbal and written.
• Experience with Medical Staff communication a must.
• Excellent interpersonal relationship skills with professional work ethics.

Responsibilities

• To ensure compliance with company policies and state/federal regulatory and accreditation standards.
• Review charts and data abstraction for CMS Core Measures and other quality outcomes studies.
• Monitor and analyze performance data to identify trends and improvement areas.
• Facilitate quality improvement projects using PDSA, Lean, or Six Sigma with leaders and clinical teams.
• Ensure regulatory compliance with standards from The Joint Commission, CMS, and state agencies.
• Promote patient safety by tracking events and recommending process changes.
• Educate staff on quality improvement processes and documentation requirements.
• Coordinate quality and safety committees, track follow-up actions, and report metrics.

Skills

Attention to detail

Communication skills

Project coordination

Data analysis

Education

Bachelor's degree in healthcare-related field

RN licensure or healthcare certification

Tools

MS Office (Word, Excel, Access)

Job description

Overview

In collaboration with the manager/director of Performance Improvement, the coordinator is responsible for assisting in the coordination, integration, and implementation of the organization wide performance improvement activities.

Shift’s Available

Days

Employment Type

Full Time

Location

Southern Regional Medical Center - Riverdale, GA

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to)

• To ensure compliance with company policies and state/federal regulatory and accreditation standards.
• Activities include but are not limited to chart reviews, data abstraction for CMS Core Measures and other quality outcomes studies, and staff education regarding core measures and updates regarding new and enhance indicators.
• Monitor and analyze performance data from patient care metrics, incident reports, satisfaction surveys, and operational indicators to identify trends and improvement areas
• Facilitate quality improvement projects using PDSA, Lean, or Six Sigma methodologies in collaboration with leaders and clinical teams to create action plans
• Ensure regulatory compliance with standards from The Joint Commission, CMS, and state agencies, preparing documentation for audits and accreditation surveys
• Promote patient safety by tracking events and near misses with the Patient Safety Officer and recommending process changes to reduce risks
• Educate and train staff on quality improvement processes, documentation requirements, compliance standards, and best practices
• Coordinate quality and safety committees by preparing agendas, tracking follow-up actions, and reporting performance metrics to leadership

Qualifications

Education and Work Experience

• Bachelor's Degree in healthcare related field preferred.
• State RN licensure or Certification in a healthcare field preferred.
• Excellent computer skills are required including proficiency in (MS Office (Word, Excel, Access).
• Experience in reviewing charts for care issues.
• Detail oriented organizational skills.
• Must be able to handle multiple cases, directions and be able to follow-through.
• Good communication skills both verbal and written.
• Experience with Medical Staff communication a must.
• Excellent interpersonal relationship skills with exceptional professional work ethics.
• Proficient in word processing, spreadsheets, database and typing.

Here are some of the benefits of working at Prime Healthcare

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf