Quality & Patient Safety Lead — RCA, Improvement & Compliance

Jobtailor; Palmer (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Massachusetts seeks a Quality Improvement and Patient Safety Leader to drive performance improvement across clinical and operational areas. You will facilitate RCA/ACA, promote high reliability, and collaborate with leaders to strengthen patient safety and regulatory readiness.

The role requires an MA RN license, a BS, and at least five years in healthcare quality roles, with strong data analysis and leadership skills.

Qualifications

• Bachelor’s degree in a related field; Bachelor of Science required.
• Minimum of five years of progressively responsible experience in quality, patient safety, performance improvement, or a related healthcare role.
• Current MA RN license.
• Strong knowledge of clinical processes and quality improvement methodologies.
• Demonstrated leadership, facilitation, and project management skills.

Responsibilities

• Lead and facilitate quality, performance improvement, and patient safety initiatives across clinical and operational areas.
• Facilitate Root Cause Analyses (RCA), Apparent Cause Analyses (ACA), safety debriefs, and multidisciplinary reviews
• Analyze quality and safety data to identify trends, measure outcomes, and support improvement efforts
• Coach and collaborate with leaders and interdisciplinary teams on quality improvement, change management, and problem-solving methodologies
• Support regulatory and accreditation readiness, including surveys, mock tracers, and compliance activities
• Partner with Risk Management and Patient Relations to identify trends, mitigate risk, and strengthen patient safety
• Provide leadership and support for peer review processes and the system-wide Peer Support Program
• Promote a High Reliability and Just Culture through education, communication, and continuous improvement
• Prepare and present quality and safety data to leadership, committees, and frontline teams

Skills

Quality Improvement

Patient Safety

Leadership

Facilitation

Project Management

Analytical Thinking

Education

Bachelor’s degree in a related field; Bachelor of Science required

Tools

Root Cause Analysis (RCA)

Data Analysis

Job description

Jobtailor in Massachusetts seeks a Quality Improvement and Patient Safety Leader to drive performance improvement across clinical and operational areas. You will facilitate RCA/ACA, promote high reliability, and collaborate with leaders to strengthen patient safety and regulatory readiness.

The role requires an MA RN license, a BS, and at least five years in healthcare quality roles, with strong data analysis and leadership skills.