Quality & Patient Safety Specialist

Jobtailor; Palmer (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Massachusetts seeks a Quality Improvement and Patient Safety Leader to drive performance improvement across clinical and operational areas. You will facilitate RCA/ACA, promote high reliability, and collaborate with leaders to strengthen patient safety and regulatory readiness.

The role requires an MA RN license, a BS, and at least five years in healthcare quality roles, with strong data analysis and leadership skills.

Qualifications

• Bachelor’s degree in a related field; Bachelor of Science required.
• Minimum of five years of progressively responsible experience in quality, patient safety, performance improvement, or a related healthcare role.
• Current MA RN license.
• Strong knowledge of clinical processes and quality improvement methodologies.
• Demonstrated leadership, facilitation, and project management skills.

Responsibilities

• Lead and facilitate quality, performance improvement, and patient safety initiatives across clinical and operational areas.
• Facilitate Root Cause Analyses (RCA), Apparent Cause Analyses (ACA), safety debriefs, and multidisciplinary reviews
• Analyze quality and safety data to identify trends, measure outcomes, and support improvement efforts
• Coach and collaborate with leaders and interdisciplinary teams on quality improvement, change management, and problem-solving methodologies
• Support regulatory and accreditation readiness, including surveys, mock tracers, and compliance activities
• Partner with Risk Management and Patient Relations to identify trends, mitigate risk, and strengthen patient safety
• Provide leadership and support for peer review processes and the system-wide Peer Support Program
• Promote a High Reliability and Just Culture through education, communication, and continuous improvement
• Prepare and present quality and safety data to leadership, committees, and frontline teams

Skills

Quality Improvement

Patient Safety

Leadership

Facilitation

Project Management

Analytical Thinking

Education

Bachelor’s degree in a related field; Bachelor of Science required

Tools

Root Cause Analysis (RCA)

Data Analysis

Job description

• Lead and facilitate quality, performance improvement, and patient safety initiatives across clinical and operational areas
• Facilitate Root Cause Analyses (RCA), Apparent Cause Analyses (ACA), safety debriefs, and multidisciplinary reviews
• Analyze quality and safety data to identify trends, measure outcomes, and support improvement efforts
• Coach and collaborate with leaders and interdisciplinary teams on quality improvement, change management, and problem-solving methodologies
• Support regulatory and accreditation readiness, including surveys, mock tracers, and compliance activities
• Partner with Risk Management and Patient Relations to identify trends, mitigate risk, and strengthen patient safety
• Provide leadership and support for peer review processes and the system-wide Peer Support Program
• Promote a High Reliability and Just Culture through education, communication, and continuous improvement
• Prepare and present quality and safety data to leadership, committees, and frontline teams

Requirements

• Bachelor’s degree in a related field; Bachelor of Science required
• Minimum of five years of progressively responsible experience in quality, patient safety, performance improvement, or a related healthcare role
• Current MA RN license
• Strong knowledge of clinical processes and quality improvement methodologies
• Demonstrated leadership, facilitation, and project management skills
• Strong analytical, problem-solving, written, verbal, and presentation skills

Core Competencies

Demonstrates expertise in quality improvement methodologies, patient safety initiatives, and regulatory compliance within healthcare settings. Proven ability to lead interdisciplinary teams, analyze data for performance improvement, and effectively communicate findings to stakeholders.

Highest-signal resume keywords

• Quality Improvement Methodologies
• Patient Safety Initiatives
• Root Cause Analysis (RCA)
• Regulatory Compliance
• Leadership and Facilitation Skills

Hard Skills

• Data Analysis
• Performance Improvement
• Change Management
• Project Management
• Clinical Process Knowledge

Soft Skills

• Coaching
• Collaboration
• Problem-Solving
• Communication
• Presentation Skills

Certifications & Qualifications

• Current MA RN License

Industry Keywords

• High Reliability
• Just Culture
• Accreditation Readiness
• Risk Management
• Peer Review Processes