Quality Operations Team Lead

Buckland; Georgia; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary & benefits

Professional development

Collaborative work environment

Growth opportunities

Job summary

Buckland in Georgia, USA is seeking an Operations Team Leader, Quality to supervise Quality Control Specialists and coordinate documentation for entries, ensuring data accuracy. You’ll act as liaison between CBP and operations to service US accounts, handling missing information requests and driving process improvements.

Ideal candidates have 3+ years in customs brokerage or logistics and quality control, CCS designation, strong MS Office skills, and willingness to travel occasionally.

Qualifications

• High school diploma or equivalent.
• Certified Customs Specialist (CCS) designation required or maintained yearly.
• Minimum 3 years in customs brokerage or logistics.
• Minimum 3 years in quality control.
• Intermediate MS Office knowledge.
• Strong verbal and written communication skills.
• Legally eligible to work in the US; passport and travel willingness.

Responsibilities

• Supervise Quality Control Specialists and audit documentation on entries.
• Assist and maintain accuracy of import entries and data.
• Coordinate missing information requests and ensure data accuracy.
• Liaise between CBP and operations to service US accounts.
• Provide training, mentoring, and drive KPI and deadline achievement.
• Attend ongoing training on new customs policies and regulations.
• On-call evenings and weekends; maintain excellent written and verbal communication.

Skills

Team leadership

Quality control

Communication

MS Office

Logistics knowledge

Education

High school diploma

CCS designation

Tools

MS Office

Job description

Buckland in Georgia, USA is seeking an Operations Team Leader, Quality to supervise Quality Control Specialists and coordinate documentation for entries, ensuring data accuracy. You’ll act as liaison between CBP and operations to service US accounts, handling missing information requests and driving process improvements.

Ideal candidates have 3+ years in customs brokerage or logistics and quality control, CCS designation, strong MS Office skills, and willingness to travel occasionally.