Quality Operations Analyst

inSync Staffing; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Vision insurance

Flexible spending accounts

Life insurance

Job summary

inSync Staffing is seeking a QA Data & Master Data Specialist in San Diego, CA to maintain quality-related master data across SAP, Teamcenter, and connected systems. You will ensure data accuracy, support lifecycle activities, and drive remediation and validations within NCR/CAPA workflows and change controls.

Responsibilities include end-to-end QN lifecycle management, system support for NCRs/RMAs/RTVs, QM data governance, and Teamcenter PLM quality activities.

Qualifications

• Maintain quality-related master data across SAP, Teamcenter, and connected systems (MES, LIMS)
• Ensure data accuracy, integrity, and compliance with established procedures
• Support data updates required to support product lifecycle activities
• Provide system support for NCRs, CAPAs, deviations, acceptance activities and change controls
• Perform data quality remediations and validations

Responsibilities

• Establish requirements and management of end-to-end QN lifecycle (initiate to complete)
• Provide system and transactional support for NCRs, RMAs, RTVs and investigations
• Execute quality system transactions to support containment and disposition
• Troubleshoot system-related issues impacting QN processing
• Support implementation of corrective actions through data and system updates
• Global containment & disposition support
• Containment strategy and documentation gathering
• NCR troubleshooting and master data support from SAP ECC processing
• PIS creation and maintenance and Child NCR creation
• QN data governance across QM data and containment activities
• Teamcenter-driven lifecycle quality activities and approvals
• Data steward approvals and post-implementation quality updates
• Material promotions and EOL assessments in PLM

Skills

SAP QM

Teamcenter

Data governance

Data remediation

Quality system support

Education

Bachelor's degree in related field

Tools

SAP ECC

Teamcenter

LIMS

MES

Job description

• Maintain and govern quality-related master data across SAP, Teamcenter, and connected systems (MES, LIMS)
• Ensure data accuracy, integrity, and compliance with established procedures.
• Manage quality data updates required to support product lifecycle activities.
• Support data corrections resulting from quality records such as NCRs, CAPAs, deviations, acceptance activities and change controls.
• Perform data quality remediations and validations.

Key Activities

• Inspection planning maintenance
• Shelf-life and batch attribute updates
• Serialization and product configuration support
• Data verification and correction activities

2. Quality Notifications (QNs such as NCRs, RMAs, RTV) Support

Responsibilities

• Establishing requirements and management of end to end QN lifecycle (initiate to complete)
• Provide system and transactional support for NCRs, RMAs, RTVs and investigation activities.
• Execute quality system transactions required to support containment and disposition activities.
• Troubleshoot system-related issues impacting QN processing.
• Support implementation of corrective actions through data and system updates.

Key Activities

• Global containment & disposition support
• Containment Strategy - ensuring requirements are around control of material are met and supporting documents are gathered.
• NCR troubleshooting, master data support from the back end of SAP ECC processing
• PIS creation and maintenance, Child NCR creation
• Ensuring accurate NCR disposition requirements are met
• Site-to-site transfer support, pre-disposition tasks
• Investigation and QN support related to QM data and/or containment & disposition

3. SAP Quality Management (QM) Support

Responsibilities

• Serve as the primary operational support team for SAP QM-related activities.
• Resolve SAP transactional issues affecting quality operations.
• Maintain inspection and batch management configurations.
• Support execution and closure of inspection-related activities.
• QM Master Data Governance and Execution - Global

Key Activities

• MIC creation and maintenance
• Batch master corrections
• Quality inspection processing
• Queue clearance and synchronization activities

4. Teamcenter & Product Lifecycle Support

Responsibilities

• Support product lifecycle quality activities through Teamcenter transactions and approvals.
• Ensure proper execution of quality-related lifecycle changes.
• Coordinate post-implementation quality system updates.

Key Activities

• Material promotions from development to pre-production to production
• EOL assessments and document obsolescence
• Inspection activation/deactivation
• Development inventory disposition
• Data steward approvals

5. Extended Quality Process Support

Responsibilities

• Manage non-standard quality activities that require system expertise and operational execution.
• Ensure all activities are appropriately documented and compliant with procedures.

Key Activities

• Material adjustments
• Offline inventory transactions
• Regrade/reclass activities
• Recharge/recalibration support

Benefits:(employee contribution)

• Health insurance
• Health savings account
• Vision insurance
• Flexible spending accounts
• Life insurance

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.