Quality Operations Analyst

Manpower San Diego; San Diego (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Manpower San Diego is seeking a Quality Data Governance Specialist to maintain and govern quality master data across SAP QM, Teamcenter, and associated systems (MES, LIMS). The role emphasizes ensuring data accuracy, integrity, and compliance with established procedures throughout the product lifecycle.

The ideal candidate will support NCRs, CAPAs, deviations, and change controls through data updates and system configurations, performing data quality remediations and validations as part of

Qualifications

• Experience in maintaining and governing quality master data across SAP, Teamcenter, and connected systems (MES, LIMS).
• Ability to ensure data accuracy, integrity, and compliance with procedures.
• Experience supporting NCRs, CAPAs, deviations, and change controls through data and system updates.

Responsibilities

• Maintain quality-related master data across SAP, Teamcenter, and connected systems (MES, LIMS).
• Manage data updates to support product lifecycle activities.
• Support data corrections resulting from quality records (NCRs, CAPAs, deviations).
• Perform data quality remediations and validations.
• Assist in QN lifecycle and containment/disposition activities.

Skills

Quality data governance

SAP QM

Teamcenter

LIMS

MES integration

Data remediation

QA data analysis

Tools

SAP QM

SAP ECC

Teamcenter

LIMS

MES

Job description

• Maintain and govern quality-related master data across SAP, Teamcenter, and connected systems (MES, LIMS)
• Ensure data accuracy, integrity, and compliance with established procedures.
• Manage quality data updates required to support product lifecycle activities.
• Support data corrections resulting from quality records such as NCRs, CAPAs, deviations, acceptance activities and change controls.
• Perform data quality remediations and validations.

Key Activities

• Inspection planning maintenance
• Shelf-life and batch attribute updates
• Serialization and product configuration support
• Data verification and correction activities

2. Quality Notifications (QNs such as NCRs, RMAs, RTV) Support

Responsibilities

• Establishing requirements and management of end to end QN lifecycle (initiate to complete)
• Provide system and transactional support for NCRs, RMAs, RTVs and investigation activities.
• Execute quality system transactions required to support containment and disposition activities.
• Troubleshoot system-related issues impacting QN processing.
• Support implementation of corrective actions through data and system updates.

Key Activities

• Global containment & disposition support
• Containment Strategy – ensuring requirements are around control of material are met and supporting documents are gathered.
• NCR troubleshooting, master data support from the back end of SAP ECC processing
• PIS creation and maintenance, Child NCR creation
• Ensuring accurate NCR disposition requirements are met
• Site-to-site transfer support, pre-disposition tasks
• Investigation and QN support related to QM data and/or containment & disposition

3. SAP Quality Management (QM) Support

Responsibilities

• Serve as the primary operational support team for SAP QM-related activities.
• Resolve SAP transactional issues affecting quality operations.
• Maintain inspection and batch management configurations.
• Support execution and closure of inspection-related activities.
• QM Master Data Governance and Execution – Global

Key Activities

• MIC creation and maintenance
• Batch master corrections
• Quality inspection processing
• Queue clearance and synchronization activities

4. Teamcenter & Product Lifecycle Support

Responsibilities

• Support product lifecycle quality activities through Teamcenter transactions and approvals.
• Ensure proper execution of quality-related lifecycle changes.
• Coordinate post-implementation quality system updates.

Key Activities

• Material promotions from development to pre-production to production
• EOL assessments and document obsolescence
• Inspection activation/deactivation
• Development inventory disposition
• Data steward approvals

5. Extended Quality Process Support

Responsibilities

• Manage non-standard quality activities that require system expertise and operational execution.
• Ensure all activities are appropriately documented and compliant with procedures.