Quality & Materials Innovations Lead

Reynolds American Inc.; Winston-Salem (NC); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive health benefits

Tuition reimbursement

Paid time off and holidays

Career development opportunities

Job summary

Reynolds American Inc. is seeking a Lead Quality Materials & Innovations Manager to oversee incoming material quality, testing and disposition in Tobacoville.

You will drive CAPA, root cause analyses and cross-functional collaboration with Manufacturing, Regulatory, Product Development, Procurement and Supplier Quality to achieve quality and business objectives. You’ll lead quality programs, monitor metrics, and develop the Quality team while ensuring compliance and continuous improvement across

Qualifications

• Bachelor’s degree in engineering, quality, manufacturing, materials science, industrial technology or related.
• 3–5+ years in a manufacturing environment, preferably in highly regulated industries.
• Experience supporting manufacturing operations, materials quality, process improvement or product innovation.
• Strong analytical and problem-solving skills; ability to interpret data and communicate findings.
• Proficiency with Microsoft Excel and data analysis tools.
• Experience in cross-functional project teams involving manufacturing equipment, process validation, product quality or materials performance.
• Knowledge of root cause analysis methodologies and continuous improvement practices.
• Experience collaborating across Manufacturing, Quality, Engineering, Maintenance, Supply Chain and R&D.

Responsibilities

• Lead quality programs and daily quality operations for assigned product categories, ensuring compliance, product integrity and continuous improvement.
• Oversee incoming material quality activities including sampling, inspection, testing, problem solving, disposition and escalation of supplier-related nonconformances.
• Drive investigations, root cause analysis, CAPA implementation and resolution of quality issues, nonconformances and customer complaints.
• Serve as the Quality lead for factory trials, product qualifications, process changes and operational assessments.
• Partner with Manufacturing, Engineering, Regulatory, Product Development, Procurement and Supplier Quality to achieve quality and business objectives.
• Monitor quality performance metrics, identify risks and implement corrective and preventive actions.
• Lead, coach and develop Quality team members with a culture of accountability and continuous improvement.
• Communicate quality performance and improvement opportunities to leadership and support resource planning.

Skills

Quality management

Root cause analysis

CAPA

Cross-functional collaboration

Data analysis

Education

Bachelor’s degree in engineering / quality / manufacturing / materials science / industrial technology

Tools

Microsoft Excel

Job description

Reynolds American Inc. is seeking a Lead Quality Materials & Innovations Manager to oversee incoming material quality, testing and disposition in Tobacoville.

You will drive CAPA, root cause analyses and cross-functional collaboration with Manufacturing, Regulatory, Product Development, Procurement and Supplier Quality to achieve quality and business objectives. You’ll lead quality programs, monitor metrics, and develop the Quality team while ensuring compliance and continuous improvement across