Quality Manager - Manufacturing & Food Safety

NOW Hiring Heroes; Jacksonville (FL); On-site; USD 85,000 - 125,000; Full time

Job summary

NOW Hiring Heroes seeks a Quality Manager to oversee all quality functions for the manufacturing organization. You will implement the quality strategy, report to the Senior Director of Operations, and drive customer satisfaction, product reliability, and process quality across the plant.

You will train hourly employees and management teams, analyze data with SPC tools, and collaborate with engineering and customers on process capability. Technical writing skills are helpful for reporting.

Qualifications

• Bachelor of Science in quality management, engineering, manufacturing, or a related technical discipline.
• Five to seven years of progressive experience in manufacturing quality assurance or quality management, including operational and leadership responsibilities.
• Formal training and demonstrated knowledge of SPC, quality control methods, and quality management systems.

Responsibilities

• Oversee quality department performance, including hiring, retention, motivation, and training.
• Monitor quality metrics and customer satisfaction data.
• Lead customer complaint response and hold for inspection processes.
• Lead or participate in supplier audits and process certifications (SQF, GMP, HACCP, GFSI).
• Develop, implement, and maintain quality assurance plans and SOPs.
• Coordinate with engineering, customer support, and other teams on quality issues.

Skills

Quality management

SPC analysis

Data analysis

Technical writing

Cross-functional collaboration

Training & coaching

Education

B.S. in quality management/engineering/manufacturing

5-7 years manufacturing QA/QC leadership

Tools

GMP/HACCP knowledge

GFSI standards

ERP/MRP systems

Job description

NOW Hiring Heroes seeks a Quality Manager to oversee all quality functions for the manufacturing organization. You will implement the quality strategy, report to the Senior Director of Operations, and drive customer satisfaction, product reliability, and process quality across the plant.

You will train hourly employees and management teams, analyze data with SPC tools, and collaborate with engineering and customers on process capability. Technical writing skills are helpful for reporting.