Manufacturing Quality Leader & Compliance Manager

NOW Hiring Heroes

Rockford (IL)

On-site

USD 90,000 - 120,000

Full time

8 days ago

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Job summary

NOW Hiring Heroes is seeking a Quality Manager to lead the quality organization for the Rockford, IL manufacturing site. You will own the quality strategy, drive process and product quality, and ensure reliability across operations.

You will coach hourly employees and management, perform data-driven analysis, and collaborate with engineering, customers, and suppliers to resolve issues and implement improvements. Strong SPC and GMP/HACCP knowledge are essential.

Qualifications

Experience in manufacturing quality assurance with leadership responsibilities.
Knowledge of food safety standards, quality systems, and regulatory requirements.
Proficiency with word processing, spreadsheets, presentations, and email; ERP experience.
Strong understanding of gauge capability studies and process capability analysis.
Experience with GMP, HACCP, and GFSI standards.

Responsibilities

Manage the quality department’s performance, including hiring, retention, motivation, and training.
Follow corporate guidelines for quality metrics, including return rates, product reliability, warranty data, and defect rates.
Manage the customer complaint response process.
Oversee quality compliance programs, including SQF food safety and quality programs.
Monitor and report quality and compliance data for products, components, customers, and suppliers.
Coordinate plant process certifications and verify compliance with standards and customer requirements.
Lead or participate in SOP development and training updates.
Work with quality technicians to implement monitoring systems and related software.