Quality Manager

MSI Express, Inc.; Portage (IN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

MSI Express, Inc. is seeking a Quality Leader to provide direction for safety, service, performance, and overall product quality. You will ensure wholesome product quality, develop policies, procedures, and documentation to meet customer expectations and regulatory requirements.

You will lead the quality and plant safety efforts, oversee audits, and drive continuous improvement while ensuring a respectful environment and strong collaboration across departments.

Qualifications

• Minimum Qualifications/Skills: Leadership, Budget Management, Operations Management, Project Management, Vendor /Contract Management, Metric Management, Communication/People Skills, Organizational Skills, Sensory knowledge, Food or pharmaceutical knowledge.
• Knowledge of Statistical Process Control (preferred) and regulatory guidelines (preferred).
• Customer interaction (preferred).

Responsibilities

• Provide leadership, direction and training to the plant in areas such as quality, food safety, plant safety sanitation, good manufacturing practices and customer service.
• Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service.
• Establish and review HACCP programs. Conduct Customer, regulatory and in-house audits.
• Monitor plant performance and develop/implement action plans to understand and address areas of concern.
• Maintain a clear understanding of customer requirements. Develop and maintain operational quality standards, batch sheets and specification sheets.
• Adhere to all customer Quality policies and procedures as stated in the customer’s manuals.
• Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect.
• Adhere to all regulatory rules and regulations, ensuring that food safety and product performance standards are met.

Skills

Leadership

Budget Management

Operations Management

Project Management

Vendor /Contract Management

Metric Management

Communication/People Skills

Organizational Skills

Sensory knowledge

Food or pharmaceutical knowledge

Statistical Process Control

Regulatory guidelines understanding

Customer interaction

Education

Undergraduate degree in Biology or Chemistry or related field

Job description

ROLE PURPOSE/ POSITION SUMMARY

To provide direction to the quality department in the areas of safety, service, performance, quality and leadership. Will ensure that the quality of all products produced within the production facility will be done so in a safe and wholesome manner. Develop and maintain policies, procedures and documentation that assure the highest level of quality and customer satisfaction.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES

Provide leadership, direction and training to the plant in areas such as quality, food safety, plant safety sanitation, good manufacturing practices and customer service. Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service. Establish and review HACCP programs. Conduct Customer, regulatory and in-house audits. Monitor plant performance and develop/implement action plans to understand and address areas of concern. Maintain a clear understanding of customer requirements. Develop and maintain operational quality standards, batch sheets and specification sheets. Adherence to all customer Quality policies and procedures as stated in the customer’s manuals. Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect. Adhere to all regulatory rules and regulations, ensuring that food safety and product performance standards are met.

QUALIFICATIONS/ CAPABILITY PROFILE

Minimum Qualifications/Skills Leadership Budget Management Operations Management Undergraduate degree in Biology or Chemistry or related field Project Management Vendor /Contract Management Metric Management Communication/People Skills Minimum Experience Knowledge of Statistical Process Control -Preferred Understanding of regulatory guidelines -Preferred Customer interaction -Preferred Salaried and hourly management skills Organizational Skills Sensory knowledge -Preferred Food or pharmaceutical knowledge MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.