Quality Manager – Manufacturing Excellence (Devens, MA)

Smurfit Westrock plc; Harvard (MA); On-site; USD 76,000 - 127,000; Full time

Job summary

Smurfit Westrock plc in Devens, MA is seeking a Quality Manager to ensure quality standards are met and reinforced across processes, audits, and investigations. You will lead corrective/preventive actions, collaborate with production managers, and drive continuous quality improvements at the Devens corrugated container facility.

The ideal candidate brings manufacturing experience, supervisory background, and strong data analysis skills, with knowledge of quality standards and potentially Six

Qualifications

• High School diploma or GED – Required.
• 5+ years of work-related manufacturing experience.
• 3+ years in a production supervisory role.
• Strong communication and interpersonal skills to engage and inspire others to comply with quality standards.
• Proven track record of problem-solving.
• Solid understanding of quality assurance, delivery excellence, data analysis and development of business insights.
• Thorough knowledge of quality standards and methodologies.
• Ability to learn proprietary software programs and leverage enterprise complaint management software.
• Professional training and quality certifications courses (e.g. Six Sigma, ISO Certification) are preferred

Responsibilities

• Review, approve, and execute facility and corporate standard operating procedures for site implementation
• Coordinate and execute internal, customer, supplier, subcontractor, and regulatory audits
• Monitor and ensure compliance with current policies, procedures, regulatory requirements, and customer requirements
• Coordinate and execute investigation of detected risks or failures, complaints, and corrective/preventive actions
• Work closely with production managers to maximize product quality and reliability and minimize cost
• Track, analyze, and lead initiatives for all internal quality and customer complaint issues
• Determine, document, and approve site-specific or one-time occurrences such as protocols (reworks, validations, etc.), deviations (planned or unplanned), waivers, or releases for materials and products as required
• Leverage enterprise technology to analyze quality complaints, track corrective and preventive actions, and use data to isolate and track defective parts per million, over shipments, and resolve issues related to rejected products when applicable
• Execute facility improvement initiatives as determined from performance data
• Lead team of quality technicians and Safe Quality Foods (SQF) readiness resources, ensuring that processes are efficient, and work is appropriately prioritized
• Provide tools and training for quality management and quality improvement to the facility staff

Skills

Manufacturing experience

Production supervision

Communication skills

Problem-solving

Data analysis

Quality assurance

Continuous improvement

Education

High School diploma or GED

Tools

Enterprise complaint management software

Job description

Smurfit Westrock plc in Devens, MA is seeking a Quality Manager to ensure quality standards are met and reinforced across processes, audits, and investigations. You will lead corrective/preventive actions, collaborate with production managers, and drive continuous quality improvements at the Devens corrugated container facility.

The ideal candidate brings manufacturing experience, supervisory background, and strong data analysis skills, with knowledge of quality standards and potentially Six