Quality Manager: Lead Quality, Process & ISO 9001

Xylem; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company contribution

Paid time off and parental leave

Tuition reimbursement

Job summary

Xylem is seeking a Quality Manager to lead people and processes at the Thomasville, GA campus. This onsite role oversees end-to-end quality for water filtration equipment, from manufacturing to final assembly, coordinating with Sr.

Quality Manager and Operations Director to drive quality improvements and meet business goals. You will drive data-driven QA, RCCA, supplier quality, and engineering collaboration while ensuring ISO 9001 readiness, PPAP checks, and robust documentation across all

Qualifications

• BS degree in Engineering or Science field required
• ISO 9001 or equivalent experience required
• 5+ years of Quality Manufacturing experience required
• 5+ years of Quality Management experience preferred
• Certifications such as CQA, CQE, or Six Sigma Green Belt are a plus

Responsibilities

• Lead and develop a team of five direct reports using the MDI process
• Provide coaching, feedback and daily support
• Collect, analyze, and report on DPD, PPM, COPQ and NCRs
• Champion the 8‑Step problem solving methodology and RCCA activities
• Understand customer requirements and integrate feedback into quality processes
• Oversee the NCR process and ensure timely resolution
• Monitor supplier performance and lead supplier root cause investigations
• Partner with Engineering to track drawing improvements (ECMs)
• Develop and implement quality procedures and standards; maintain records
• Lead ISO 9001 certification efforts at the Thomasville site
• Manage Quality RMAs and drive corrective actions
• Lead continuous improvement initiatives
• Model servant leadership and strong communication while enabling delivery

Skills

Team Leadership & Coaching

RCCA

Problem Solving

GD&T

Reading blueprints

Quality auditing

Communication

Travel readiness

Education

BS degree in Engineering or Science

ISO 9001 experience

CQA/CQE or Six Sigma Green Belt (plus)

Job description

Xylem is seeking a Quality Manager to lead people and processes at the Thomasville, GA campus. This onsite role oversees end-to-end quality for water filtration equipment, from manufacturing to final assembly, coordinating with Sr.

Quality Manager and Operations Director to drive quality improvements and meet business goals. You will drive data-driven QA, RCCA, supplier quality, and engineering collaboration while ensuring ISO 9001 readiness, PPAP checks, and robust documentation across all