Global Quality Director - Strategy & Transformation

Ebro Electronic GmbH; Charlotte (NC); Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company contribution

Paid time off

Tuition reimbursement

Job summary

Xylem is seeking a Sr. Director of Global Quality in Charlotte, NC, to design and execute a comprehensive quality strategy across regions and product lines.

You will lead the Quality Council, partner with engineering, operations, and supply chain, and drive critical quality improvements enterprise-wide. You will champion metrics, governance, and a culture of accountability while coordinating a federated team of quality experts to reduce defects and warranty exposure and improve customer

Qualifications

• Bachelor’s degree in engineering, manufacturing or a related technical field.
• 15–20+ years of progressive experience in quality, manufacturing, engineering, or operations within industrial or complex product manufacturing environments.
• 10+ years in leadership roles managing multi-site or global teams.
• Proven track record of leading global quality transformations and implementing standardized business or quality systems across multiple areas.
• Preferred: Master’s Degree in Business Administration; Quality certification; Lean certification.

Responsibilities

• Define and lead the enterprise quality strategy and framework.
• Drive initiatives to reduce defects, cost of poor quality, and warranty exposure.
• Strengthen end-to-end product and process quality with upstream quality and supplier performance.
• Build and lead a global quality organization across regions and business units.
• Provide governance, risk oversight, and executive transparency.

Skills

Enterprise quality systems leadership

Cross-boundary collaboration

Matrix management

Lean continuous improvement

Customer focus

Change leadership

Executive presence

Education

Bachelor's degree in engineering/manufacturing/related technical field

Master’s degree in Business Administration

Job description

Xylem is seeking a Sr. Director of Global Quality in Charlotte, NC, to design and execute a comprehensive quality strategy across regions and product lines.

You will lead the Quality Council, partner with engineering, operations, and supply chain, and drive critical quality improvements enterprise-wide. You will champion metrics, governance, and a culture of accountability while coordinating a federated team of quality experts to reduce defects and warranty exposure and improve customer