Quality Manager - ISO, Lean & Lab Excellence

Printpack; Bloomington (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Printpack in Bloomington, IN is seeking a Quality Manager to lead the quality function at the plant, guiding lab operations, customer relationships, ISO management, and continuous improvement. You will sit on the Plant Leadership Team, champion quality across the organization, coach a high-performing team, and serve as the primary quality contact for customers, auditors, and suppliers.

The role emphasizes lean and process excellence, with accountability for nonconformances, supplier quality, and

Qualifications

• Quality assurance experience in a manufacturing environment.
• Demonstrated experience with ISO 9001 system administration.
• Experience with Food Safety systems (ISO 22000, SQF, or equivalent).
• Working knowledge of statistical quality control and lean manufacturing principles.

Responsibilities

• Lead and continuously improve ISO 9001 & ISO 22000 Quality Management Systems
• Oversee QC Lab operations, calibration programs, and test method development
• Drive customer complaint resolution, root cause analysis, and corrective/preventive actions
• Manage supplier quality issues and incoming material performance
• Champion continuous improvement and lean manufacturing initiatives across the plant
• Support new product commercialization by establishing quality standards from development through launch
• Lead, coach, and develop a high-performing quality team
• Serve as the plant's primary quality contact for customers, auditors, and suppliers

Skills

ISO 9001

Statistical Process Control

People Leadership

Customer & Supplier Mgmt

Communication & Influence

Lean & CI

Lab Oversight

Training & Development

Planning & Prioritization

Job description

Printpack in Bloomington, IN is seeking a Quality Manager to lead the quality function at the plant, guiding lab operations, customer relationships, ISO management, and continuous improvement. You will sit on the Plant Leadership Team, champion quality across the organization, coach a high-performing team, and serve as the primary quality contact for customers, auditors, and suppliers.

The role emphasizes lean and process excellence, with accountability for nonconformances, supplier quality, and