Quality Manager - ISO 9001 & Continuous Improvement

Primoris Services Corporation; Crossett (AR); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Medical/dental/vision/Disability

401k with match

Job summary

Premier PV in Crossett, AR, is seeking a Quality Manager to lead the site Quality function, develop and maintain the Quality Management System, and ensure ISO 9001 compliance while driving operational excellence. The role requires a Bachelor’s degree and 7+ years in quality within manufacturing, including 3+ years in leadership.

You will partner with Operations, Engineering and Supply Chain to reduce defects, lead audits, mentor Quality staff, and report quality performance to senior leadership.

Qualifications

• Bachelor’s degree in Quality, Engineering, Manufacturing, Industrial Technology, or related field; equivalent experience may be considered.
• 7+ years of progressive quality experience within a manufacturing environment.
• 3+ years of leadership experience managing quality teams.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience leading internal and external audits and regulatory compliance activities.
• Demonstrated success driving continuous improvement initiatives and quality performance metrics.

Responsibilities

• Lead the overall site Quality function, including Quality Supervisors, Quality Analysts, and inspection personnel.
• Maintain and continuously improve the Quality Management System in accordance with ISO 9001 standards.
• Establish site quality objectives, metrics, and strategic initiatives aligned with business goals.
• Drive corrective and preventive action programs to improve product quality and operational performance.
• Lead internal, external, customer, and certification audits.
• Oversee nonconformance management, root cause investigations, and corrective action effectiveness.
• Partner with Operations, Engineering, Supply Chain, and Manufacturing teams to drive quality improvements across the organization.
• Lead Management Review activities and quality performance reporting for senior leadership.
• Develop and implement quality policies, procedures, and standards to ensure product compliance and consistency.
• Support supplier quality initiatives, including supplier performance monitoring and corrective action activities.
• Champion continuous improvement initiatives focused on defect reduction, process capability, and customer satisfaction.
• Analyze quality trends and data to identify risks and opportunities for improvement.
• Coach, develop, and mentor Quality Supervisors and team members to strengthen organizational capability.
• Ensure quality training programs are maintained and effectively implemented throughout the facility.
• Serve as the primary site quality representative for customer interactions and escalations.

Skills

Leadership

ISO 9001

Audit experience

Continuous improvement

Root cause analysis

Quality metrics

Statistical analysis

Quality reporting

MS Office

Education

Bachelor’s degree in Quality, Engineering, Manufacturing, Industrial Technology, or related field

Tools

Quality management software

Job description

Premier PV in Crossett, AR, is seeking a Quality Manager to lead the site Quality function, develop and maintain the Quality Management System, and ensure ISO 9001 compliance while driving operational excellence. The role requires a Bachelor’s degree and 7+ years in quality within manufacturing, including 3+ years in leadership.

You will partner with Operations, Engineering and Supply Chain to reduce defects, lead audits, mentor Quality staff, and report quality performance to senior leadership.