Quality Manager - Hands-On Leader for ISO 9001 & CI

Connexion Systems & Engineering Inc.; Lowell (MA); On-site; USD 83,000 - 117,000; Full time

Benefits offered by this job

Annual discretionary bonus

Medical, dental, and vision coverage

401(k) with company match

Continuing education reimbursement

Job summary

Connexion Systems & Engineering is seeking a Quality Manager in Lowell, MA to lead the Quality Management System on-site. You will collaborate with Production, Engineering, Supply Chain and Customer Service to drive improvements and reduce COPQ while mentoring quality inspectors and technicians.

The role requires a hands-on leader with a strong quality background and a proven track record in audits, CAPA, and continuous improvement within a manufacturing environment.

Qualifications

• 5+ years quality experience in a manufacturing environment.
• 2+ years of leadership experience.
• Experience with QMS implementation and audit processes.
• Knowledge of ISO 9001 and applicable standards.
• Experience with CAPA, root cause analysis, and quality metrics.
• Strong analytical, communication, and problem-solving skills.
• Hands-on, collaborative approach; able to work on the floor.

Responsibilities

• Lead and maintain the Quality Management System (QMS) in accordance with ISO 9001:2015 and applicable standards.
• Coordinate and lead internal, customer, and third-party audits.
• Drive corrective and preventative actions (CAPA) and root cause analysis.
• Lead continuous improvement initiatives focused on reducing defects, waste, and process variation.
• Develop and monitor quality metrics, reporting, and performance trends.
• Supervise and mentor quality inspectors and technicians.
• Partner with Production, Engineering, Supply Chain, and Customer Service to resolve quality issues.
• Manage supplier quality, including audits, approvals, CAPA, FAI, and PPAP.
• Develop and deliver quality training programs.
• Identify opportunities to reduce Cost of Poor Quality (COPQ).

Skills

Quality management

ISO 9001

CAPA

Root cause analysis

QMS implementation

Audits

Cross-functional collaboration

Data analysis

Education

Bachelor’s degree preferred in Quality/Engineering/Manufacturing

Tools

QMS software

Job description

Connexion Systems & Engineering is seeking a Quality Manager in Lowell, MA to lead the Quality Management System on-site. You will collaborate with Production, Engineering, Supply Chain and Customer Service to drive improvements and reduce COPQ while mentoring quality inspectors and technicians.

The role requires a hands-on leader with a strong quality background and a proven track record in audits, CAPA, and continuous improvement within a manufacturing environment.