Quality Manager

RiseMe; Spokane (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance after 30 days

401(k) with employer match after 6‑mo.

PTO 80 hours first year

Holiday pay

Job summary

NIC Global seeks a Quality Manager to lead quality programs across manufacturing, ensuring products meet standards and customer requirements.

You will analyze statistics, drive APQP for new launches, and maintain ISO/IATF compliance across sites, with strong cross‑functional leadership.

Requirements: bachelor’s degree, 5+ years in manufacturing leadership, MRP/ERP experience, SPC tools, Six Sigma preferred, Lean basics. Excellent communication and problem-solving skills are essential.

Qualifications

• Bachelor’s Degree from a four-year college or university or an equivalent combination of formal education, on-the-job training, and/or work experience.
• Minimum five (5) years of experience in a manufacturing environment in a leadership role.
• Experience working with manufacturing MRP/ERP systems.
• Advanced PC application skills (Excel, PowerPoint, Word, Outlook, etc.).
• SPC software experience (JMP, Minitab, etc.).
• Strong problem solving and communication (verbal & writing) skills; ability to interface effectively with personnel at all levels, including external customers.
• Detail oriented, self-motivated, and organized.
• Hands-on experience with ISO/IATF quality systems.
• Six Sigma training highly preferred.
• Lean Process understanding preferred.
• Strong working knowledge of APQP.

Responsibilities

• Works closely with peers to successfully implement and deploy customer and internal quality objectives effectively and efficiently.
• Manages the development and analysis of statistical data and specifications to determine present standards and establish proposed quality and reliability expectancy.
• Coordinates quality control objectives with production procedures in cooperation with other managers to maximize quality, reliability, and minimize costs.
• Manages, through intermediate personnel, workers engaged in activities to ensure continuous control over materials, facilities, services, and products.
• Plans, promotes, and organizes training activities related to quality systems and continuous improvement.
• Heavy Interaction with customers regarding quality and design issues to reach successful resolutions.
• Drives continuous improvement and corrective action initiatives to meet internal and customer expectations with a focus on quality and efficiency.
• Responsible for ensuring compliance to ISO/IATF quality systems for multiple sites.
• Responsible for APQP activities related for new product launches.
• This job description reflects the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required, based upon business needs, at any time with or without notice.

Skills

Leadership

MRP/ERP

SPC tools

Excel

Problem solving

Communication

ISO/IATF

Six Sigma

Lean

APQP

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Outlook

Job description

NIC Global is a single-source manufacturer providing turn-key mechanical and electromechanical assembly, expert sheet metal fabrication, and global sourcing of metal and plastic components. We provide products to great customers such as Philips, PACCAR (Kenworth & Peterbilt), Schweitzer Engineering Laboratories, Physio Controls, and Leviton, to name a few. Our growing company employs over 600 people in Washington, Tennessee, Ohio, and Texas.

Come work with us and experience our fun atmosphere that provides a great place to work and grow your career. Employees are celebrated through quarterly employee appreciation events, holiday parties, cookouts, company gifts, and various other employee events and recognition programs. We feel that great companies value their employees, and those employees are vital to the overall success of the entire organization.

Eligible for insurance 1st of the month after 30 days, including:

• Choice of two health insurance plans
• Employer paid employee dental Insurance
• Employer paid life insurance, AD&D, and long-term disability plans
• Vision Insurance
• Additional Life Insurance
• Accident insurance
• Critical illness insurance
• Federal health and dependent care savings accounts (FSA)

Eligible after 6 months:

• 401(k) plan, with employer match
• Tuition Reimbursement

Other benefits include PTO accrual of 80 hours in the 1st year, increasing with length of service milestones, and 80 hours of holiday pay per year.

JOB SUMMARY

Manages, plans, coordinates, and directs quality control programs designed to ensure continuous production/service consistent with established standards and customer requirements.

ESSENTIAL FUNCTIONS/DUTIES

• Works closely with peers to successfully implement and deploy customer and internal quality objectives effectively and efficiently.
• Manages the development and analysis of statistical data and specifications to determine present standards and establish proposed quality and reliability expectancy.
• Coordinates quality control objectives with production procedures in cooperation with other managers to maximize quality, reliability, and minimize costs.
• Manages, through intermediate personnel, workers engaged in activities to ensure continuous control over materials, facilities, services, and products.
• Plans, promotes, and organizes training activities related to quality systems and continuous improvement.
• Heavy Interaction with customers regarding quality and design issues to reach successful resolutions.
• Drives continuous improvement and corrective action initiatives to meet internal and customer expectations with a focus on quality and efficiency.
• Responsible for ensuring compliance to ISO/IATF quality systems for multiple sites.
• Responsible for APQP activities related for new product launches.
• This job description reflects the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required, based upon business needs, at any time with or without notice.

QUALIFICATIONS

• Bachelor’s Degree from a four-year college or university or an equivalent combination of formal education, on-the-job training, and/or work experience.
• Minimum five (5) years of experience in a manufacturing environment in a leadership role.
• Experience working with manufacturing MRP/ERP systems.
• Advanced PC application skills (Excel, PowerPoint, Word, Outlook, etc.).
• SPC software experience (JMP, Minitab, etc.).
• Strong problem solving and communication (verbal & writing) skills; ability to interface effectively with personnel at all levels, including external customers.
• Detail oriented, self-motivated, and organized.
• Hands-on experience with ISO/IATF quality systems.
• Six Sigma training highly preferred.
• Lean Process understanding preferred.
• Strong working knowledge of APQP.

PHYSICAL DEMANDS

Ability to lift 25lbs without accommodations.