Quality/QMS Manager

LifePort; Woodland (WA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Paid time off

Annual performance bonus

401(k) with company match

Medical, dental and vision benefits

Onsite gym

Job summary

LifePort seeks a quality leader to develop and implement program quality plans using Six Sigma tools and Lean concepts. You will oversee QMS, manage customer programs, and monitor discrepancies across mechanical, electrical, and electro‑mechanical systems.

You will investigate root causes, drive corrective actions, and coordinate audits with customers and regulators while supporting continuous improvement initiatives and real-time quality metrics across operations.

Qualifications

• Ability to set priorities, meet deadlines, and multitask.
• Excellent delegation and organizational skills with strong attention to detail.
• Excellent written and oral communication and teamwork.
• Work independently with self-motivation and initiative.
• Experience with Six Sigma, Green Belt or higher.
• AS9100, ISO 13485, FAA, and FDA Quality Systems experience, as applicable.
• PMA/Part 21, 121, 145 Repair Station experience is a plus.

Responsibilities

• Lead the Quality Management System (QMS) as the Management Representative.
• Manage various customer programs and ensure timely completion of requirements.
• Monitor and report on quality discrepancies for assembly, process, mechanical, electrical and electro‑mechanical systems.
• Direct investigations and develop corrective actions for recurring issues.
• Coordinate supplier quality actions and onsite audits.
• Develop and monitor metrics for escapes, delivered quality, scrap, rework and repairs.
• Investigate root causes and drive corrective/preventive actions using CI tools.
• Support continuous improvement across responsible functions.
• Maintain databases and real-time reports on goal achievement.
• Oversee internal and external audits by customers, regulators and cert bodies.

Skills

Prioritization

Multi-tasking

Communication

Problem solving

Continuous improvement

Teamwork

Education

BA/BS degree in related field

High School Diploma or GED

Tools

Micrometers

Calipers

Gauges

Fixtures

Optical comparator

Hardness testers

Job description

Position Overview:

Manages the development and implementation of program quality plans, programs, and procedures using statistical quality control statistics, Lean Manufacturing concepts and Six-Sigma tools and analysis.

• Lead the Quality Management System (QMS Management Representative)
• Manage various customer programs, involving customer interface, monitoring and timely completion of customer requirements
• Monitors the review, analysis and report on quality discrepancies related to assembly, process, mechanical, electrical and electro-mechanical systems.
• Directs investigations or problems and develops disposition and corrective actions for recurring discrepancies
• Oversees the Quality interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met.
• Coordinate supplier quality actions relative to products and services provided that includes onsite auditing, troubleshooting and corrective actions
• Develop and monitor metrics relative to escapes, delivered quality, scrap, rework and repair and business operation results
• Investigate to determine root cause, corrective and preventive action utilizing continuous improvement tools
• Support continuous improvement processes and initiatives for functional areas of responsibility
• Maintain databases and mine information to have real-time and accurate reports measuring goal accomplishments
• Develop/maintain performance metrics and manage to highest efficiency (e.g., POI Dwell, NC’s, etc.)
• Ensure Internal audit program is effective
• Manager External audits by customers, regulatory agencies and certification bodies

Essential Functions:

• Lead the Quality Management System (QMS Management Representative)
• Manage various customer programs, involving customer interface, monitoring and timely completion of customer requirements
• Monitors the review, analysis and report on quality discrepancies related to assembly, process, mechanical, electrical and electro-mechanical systems.
• Directs investigations or problems and develops disposition and corrective actions for recurring discrepancies
• Oversees the Quality interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met.
• Coordinate supplier quality actions relative to products and services provided that includes onsite auditing, troubleshooting and corrective actions
• Develop and monitor metrics relative to escapes, delivered quality, scrap, rework and repair and business operation results
• Investigate to determine root cause, corrective and preventive action utilizing continuous improvement tools
• Support continuous improvement processes and initiatives for functional areas of responsibility
• Maintain databases and mine information to have real-time and accurate reports measuring goal accomplishments
• Develop/maintain performance metrics and manage to highest efficiency (e.g., POI Dwell, NC’s, etc.)
• Ensure Internal audit program is effective
• Manager External audits by customers, regulatory agencies and certification bodies
• Position may require 10% travel

Qualifications:

Job Specifications (Knowledge, Skills and Abilities):

• Ability to set priorities, meet deadlines, and multitask
• Excellent delegation and organizational skills with strong attention to detail
• Excellent skills in written and oral communication and teamwork
• Work independently and possess a high level of self-motivation and initiative
• Effectively problem solve, prioritize, and follow through on assignments and projects
• AS9100, ISO 13485, FAA, and FDA Quality Systems experience, as applicable
• Proven FAA PMA and/or Part 21, 121, 145 Repair Station experience
• Ability to use micrometers, calipers, gauges, fixtures, optical comparator, and hardness testers
• Experience in driving continuous improvement processes such as through Six Sigma, Green Belt or higher certifications
• Authority to manage personnel and processes related to administrative controls, business needs, and company goals

Education, Certifications and Experience:

• High School Diploma or GED
• BA/BS degree in related field
• At least six (6) years of leading quality assurance functional responsibilities and leadership experience

Physical Demands and Work Environment:

Working conditions are normal for that of a manufacturing/machine shop/office environment.

All employees are expected to adhere to Company safety policies and wear personal protective equipment when exposed to work areas or performing tasks where it is required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R.

• 120.14 is required.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties that may be required for this position. Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.

Our Competitive Benefits Include:

• PTO – Paid Time off
• Personal leave
• Annual performance bonus program
• Wellness program and onsite gym with free personal training
• Paid company holidays
• Comprehensive medical, dental and vision benefits with HSA and FSA options
• 401K with employer contribution
• Employer paid basic life & disability coverage
• Employee life assistance program
• Additional voluntary benefits include: LegalShield, long term disability, pet insurance, voluntary accident, voluntary hospital Indemnity and voluntary critical illness.

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