Quality Engineer

N-K Manufacturing Technologies; Grand Rapids (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

N-K Manufacturing Technologies in Grand Rapids, MI, is seeking a Quality Engineer to assist the Quality Manager with solving customer complaints, non-conforming material control, and IATF 16949 conformance. You will support APQP/PPAP activities, coordinate PFMEA and Control Plans, and drive supplier development, internal audits, and continuous improvement across cross-functional teams.

This role requires 3–5 years in quality engineering, CQE preferred, and strong data analysis with Minitab and

Qualifications

• Requires knowledge of APQP, PPAP, PFMEA and control plans.
• Experience with 8D problem solving and root cause analysis.
• Familiarity with GD&T and statistical methods (Minitab) is preferred.

Responsibilities

• Assist Quality Manager in supplier development and corrective actions.
• Coordinate PFMEA development and control plan documentation.
• Plan PPAP submissions for new/modified products.
• Maintain calibration system and update ERP as required.
• Support SCARs, customer visits and 8D reporting.
• Lead or participate in APQP documentation for core quality processes.

Skills

APQP

PPAP

PFMEA

Control Plans

8D

GD&T

Minitab

Statistical Analysis

Education

CQE Certification

Associate Degree

Tools

Minitab

ERP System

Excel

Job description

Summary

This position is to assist the Quality Manager in customer complaint resolution, non-conforming material control, internal and external corrective actions, supplier development & monitoring and maintaining IATF 16949 conformance.

• Issue and tracks supplier corrective action.
• Evaluates supplier requests and review supplier PPAP submissions.
• Assist with document control to maintain conformance with the IATF 16949 standard.
• Visit customers on an as needed, proactive basis; negotiate settlements with customer on quality issues.
• Assist with the maintenance of the calibration system for product and process instruments. Perform calibration or outsourcing of calibration. Update the ERP system as required.
• Backs-up Quality Manager in the event of absence.
• Completes assigned corrective action activities, in a timely and effective manner.
• Develops and maintains APQP documentation for core quality documents and inspection instructions.
• Work with cross-functional teams on Advanced Product Quality Planning and in the development of new/existing products.
• Coordinate, prepare and implement new/current program fixtures/gauges builds.
• Actively participate in the PFMEA's development.
• Prepare and update the Control Plan documentation.
• Plan and prepare PPAP submissions on new/modified products.
• Evaluate quality issues facilitating and reporting results of 8D meetings.
• Organize and follow-up with third party sorting, if required.
• Participate in training of team members when necessary.
• Review dimensional reports, perform statistical studies, report data and facilitate problem solving.
• Create/update Procedures, SWI, and Visual Aids.
• Follow-up daily on customer websites and update as required.
• Perform other duties as required.

Summary

This position is to assist the Quality Manager in customer complaint resolution, non-conforming material control, internal and external corrective actions, supplier development & monitoring and maintaining IATF 16949 conformance.

Essential Duties And Responsibilities

• Issue and tracks supplier corrective action.
• Evaluates supplier requests and review supplier PPAP submissions.
• Assist with document control to maintain conformance with the IATF 16949 standard.
• Visit customers on an as needed, proactive basis; negotiate settlements with customer on quality issues.
• Assist with the maintenance of the calibration system for product and process instruments. Perform calibration or outsourcing of calibration. Update the ERP system as required.
• Backs-up Quality Manager in the event of absence.
• Completes assigned corrective action activities, in a timely and effective manner.
• Develops and maintains APQP documentation for core quality documents and inspection instructions.
• Work with cross-functional teams on Advanced Product Quality Planning and in the development of new/existing products.
• Coordinate, prepare and implement new/current program fixtures/gauges builds.
• Actively participate in the PFMEA's development.
• Prepare and update the Control Plan documentation.
• Plan and prepare PPAP submissions on new/modified products.
• Evaluate quality issues facilitating and reporting results of 8D meetings.
• Organize and follow-up with third party sorting, if required.
• Participate in training of team members when necessary.
• Review dimensional reports, perform statistical studies, report data and facilitate problem solving.
• Create/update Procedures, SWI, and Visual Aids.
• Follow-up daily on customer websites and update as required.
• Perform other duties as required.

Supervisory Responsibilities

• None.

Qualifications

• Ability to perform each essential job function.

Education And Experience

High School Diploma or G.E.D. minimum. Associates degree in technical field – Preferred combination of education and experience. Three to five years proven experience and/or training or a combination of experience and education.

• Post-secondary graduate with a technical diploma or a certificate in Quality Engineering (CQE).
• Knowledge of Advanced Product Quality Planning, Production Part Approval Process submissions, GD&T, Flow Diagrams, FMEA's, Control Plans, Statistics, Statistical Software Minitab and fixture development.

Language Skills

• Must be able to read, write, interpret and understand the English language.
• Ability to read and understand company policy handbook, work instructions and other communications.

Math Skills

• Must have GD&T knowledge as well as basic algebra and a working knowledge/use of statistical data.

Reasoning Ability

• Must be able to make quality decisions based on defined customer requirements as well as assist N-K team members in the prevention of production and shipping non-conforming product.
• Demonstrated ability to conduct root cause analysis using various problem solving techniques.

Physical Demands

• Close vision with or without corrective lenses, distance vision, color vision, depth perception, peripheral vision and ability to adjust focus.
• Ability to occasionally lift and/or move up to 25 pounds.
• This position is required to regularly stand, sit, walk and use all four limbs.

System/Computer Requirements

• Know the quality policy and able to interpret. Adhere to procedures and work instructions. Know where relevant system documentation is located.
• Practice continuous improvement.
• Must be proficient in all aspects of Microsoft Windows environment.
• Microsoft Word and Excel intermediate preferred.
• Knowledge and experience with ISO/TS16949:2009.
• Preferred Plex or similar ERP system experience.

Work Environment

Office and Manufacturing environment. Exposed to moving mechanical parts. Noise level is normally moderate.