Quality Manager [32823]

Stealth Startup; Spokane (WA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) plan

10 paid holidays

120 Hours Accrued PTO

Job summary

A leading engineering firm in Spokane, WA is seeking a Quality Manager to oversee quality assurance activities and maintain ISO9000/AS9100 certifications. The ideal candidate will have at least 7 years of quality experience in manufacturing and possess strong leadership abilities. This role involves managing quality personnel, improving the Quality Management System, and ensuring customer satisfaction through effective quality practices. Comprehensive benefits and a supportive work environment are offered.

Qualifications

• Minimum seven years related experience required.
• Supervisory/management experience necessary.
• In-depth knowledge of ISO 9001 requirements.
• Ability to manage multiple projects effectively.
• Possess strong interpersonal skills and communicate effectively.

Responsibilities

• Leads quality assurance personnel and directs activities.
• Maintains and improves the Quality Management System.
• Supervises inspection and testing activities.
• Interacts with customers to identify quality improvement opportunities.
• Facilitates ISO Management Review meetings.

Skills

ISO 9001 requirements

Lean Manufacturing

Six Sigma techniques

Excellent communication skills

Strong organizational skills

Strong computer skills

Education

7 years of quality experience in a manufacturing setting

Tools

SAP

Microsoft Office

Job description

Join the team that is a leader in engineering, designing and manufacturing of leading-edge military expeditionary products and rugged industrial/commercial products since 1937.

What We Offer

• Employees (and their families) are covered by Medical, Dental and Vision
• Employees are covered by Short Term and Long Term Disability and Basic Life Insurance, Paid 100% by the company
• 401(k) plan
• 10 paid holidays
• 120 Hours Accrued PTO first year
• Provides Quality Leadership to direct reports, peers, superiors in support of company's mission statement and QMS Policy: “Total customer satisfaction through teamwork and continuous improvement in order to deliver quality solutions that conform to customer requirements on time, every time.”
• Staffs, trains, equips and directs activities of quality assurance personnel including Quality Engineers, Quality Inspectors, Quality Technicians
• Identifies and justifies capital equipment and/or technology improvements
• Maintains, executes and improves the Quality Management System (QMS) using departmental and company resources.
• Holds department and company resources accountable in adherence to QMS policy & procedures.
• Reviews status of QMS, developing and implementing actions to improve and report out on these actions via management reviews and internal audits.
• Develops internal audit plans to review all QMS processes at least annually and leads the internal audit team to assure conformance to the plan.
• Leads external audits on 3rd party registrars to maintain ISO9000 or AS9100 certification.
• Manages all ERP related quality system & modules. Uses data to drive customer satisfaction and cost of poor quality improvement through the disciplined metrics management and team projects.
• Ensures a high level of internal and external customer service. Investigates and corrects customer issues and complaints relating to quality via a disciplined root cause/corrective action process.
• Supervises workers engaged in inspection and testing activities to ensure high productivity and high technical integrity.
• Formulates documents and maintains quality control standards and on-going quality control objectives.
• Interfaces and/or delegates support and engagement with Government Quality. Inspectors to ensure government quality requirements are achieved.
• Interacts with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel.
• Works with product development teams to help define inspection requirements for new products.
• Provides directions in the creation, documentation and implementation of inspection criteria and procedures.
• Applies total quality management tools and approaches to analytical and reporting processes.
• Interacts with vendors to ensure quality of all purchased parts to drive supply chain quality.
• Maintains active role on internal Continuous Improvement teams
• Designs, develops and implements quality control training programs
• Facilitates ISO Management Review meetings with department heads and member of the executive staff
• Supports, communicates, reinforces and defends the mission, values and culture of the organization
• Adheres to all quality and safety standards
• Supports other projects and performs duties as assigned
• Available for limited travel
• Other duties as assigned

Education/Experience/Other Skills & Abilities

• Must be able to speak, read and understand English
• Minimum seven years related experience required, supervisory/management experience, Kaizen, Lean Manufacturing and Six Sigma techniques
• In depth knowledge of ISO 9001 requirements
• Possess working knowledge of engineering principles and ability to apply them to inspection activities
• Experience with developing/documenting procedures and possess understanding of the use of Quality Engineering methods in inspection
• Ability to manage multiple projects
• Working knowledge of budgets and financial statements
• Excellent communication skills; able to communicate effectively with management and personnel at all levels
• Strong organizational and time management skills
• Ability to work a varied schedule, willing to work overtime when necessary
• Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office)
• Experience in ERP systems, SAP desired
• Possess strong interpersonal skills and the ability to work with customers, vendors and employees/managers at all levels within the company
• Ability to maintain safe work environment
• Goal oriented and team focused to ensure completion of projects in a timely manner

Disclaimer

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required for this role.

Qualifications

Experience

Required

7 years:

Quality experience in Manufacturing setting

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.