Quality Management System Supervisor

Carpenter Technology; Reading (Berks County); On-site; USD 85,000 - 120,000; Full time

Job summary

Carpenter Technology Corporation is seeking a Quality Management System Supervisor in Reading, PA, to support and maintain the ETQ QMS, ensuring control of quality documentation, metrics, workflows, calibration records, audits, CARs, and dashboards. You will coordinate with quality and business leaders to ensure compliance with standards and customer requirements.

The role emphasizes document control, audit tracking, data analysis, and weekly performance reporting, contributing to continuous

Qualifications

• High School Diploma required.
• Bachelor’s degree in engineering, Quality, Manufacturing, Metallurgy, Industrial Technology, Supply Chain, or related technical field, preferred.
• 5+ years of experience in Quality Systems, Quality Assurance, Manufacturing Quality, or related disciplines.
• Experience managing quality systems within a manufacturing environment.

Responsibilities

• Maintaining document control processes, ensuring controlled documents are current and properly managed through creation, revision, approval, and retention, as well as supporting audits, certifications, and the timely closure of audit findings and corrective actions.
• The QMS Coordinator is also responsible for updating and maintaining audit records, tracking and facilitating corrective action requests, providing ETQ system training as needed, and ensuring quality-related data such as audit results, customer complaints, supplier issues, calibration records, and process performance metrics are accurately captured and analyzed within the ETQ platform.
• This position prepares and delivers weekly QMS performance reports aligned with established metrics and supports continuous improvement initiatives by promoting effective system utilization and quality management practices across the organization.

Skills

Quality Management

Documentation control

Audit coordination

ETQ software

Education

High School Diploma

Bachelor’s degree in Engineering or related field

Tools

ETQ software

Job description

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter Technology’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

Position Title

Quality Management System Supervisor

Job Description Summary

The Quality Management Systems (QMS) Supervisor is responsible for supporting and maintaining the organization's ETQ Quality Management System (QMS), ensuring the effective management of quality and process documentation, reporting metrics, workflows, calibration records, audit activities, corrective action requests (CARs), and QMS performance dashboards. This role coordinates with quality and business leaders to ensure compliance with applicable standards, customer requirements, and regulatory expectations.

Responsibilities

• Maintaining document control processes, ensuring controlled documents are current and properly managed through creation, revision, approval, and retention, as well as supporting audits, certifications, and the timely closure of audit findings and corrective actions.
• The QMS Coordinator is also responsible for updating and maintaining audit records, tracking and facilitating corrective action requests, providing ETQ system training as needed, and ensuring quality-related data such as audit results, customer complaints, supplier issues, calibration records, and process performance metrics are accurately captured and analyzed within the ETQ platform.
• This position prepares and delivers weekly QMS performance reports aligned with established metrics and supports continuous improvement initiatives by promoting effective system utilization and quality management practices across the organization.

Requirements

• High School Diploma required.
• Bachelor’s degree in engineering, Quality, Manufacturing, Metallurgy, Industrial Technology, Supply Chain, or related technical field, preferred.
• 5+ years of experience in Quality Systems, Quality Assurance, Manufacturing Quality, or related disciplines.
• Experience managing quality systems within a manufacturing environment.

Certifications (Preferred)

• ASQ Certified Quality Engineer (CQE)
• ASQ Certified Quality Auditor (CQA)
• ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
• Lead Auditor certification (ISO 9001 and/or AS9100)

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.

Carpenter Technology Corporation (NYSE: CRS) is a recognized leader in high-performance specialty alloy-based materials and process solutions for critical applications in the aerospace, defense, transportation, energy, industrial, medical, and consumer electronics markets.

Founded in 1889, Carpenter has evolved to become a pioneer in premium specialty alloys, including titanium, nickel, and cobalt, as well as alloys specifically engineered for additive manufacturing (AM) processes and soft magnetics applications.

Carpenter recently expanded its AM capabilities to provide a complete "powder-to-part" solution to accelerate materials innovation, offer rapid prototyping, and streamline parts production.

Carpenter Technology Corporation offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Learn more

Carpenter Technology Corporation is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.

If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail]. We will work to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages sent for this purpose will be considered. A response to your request may take up to 5 business days.