Quality Management Lead & Administrative Coordinator

Child & Family Support Services, Inc; Phoenix (AZ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) contribution match

Paid time off

Paid holidays

Job summary

Child & Family Support Services, Inc. in Phoenix, AZ is seeking a Quality Management Administrative Coordinator to support the Quality Management program across the agency.

The role collaborates with agency programs to improve processes and maintain confidential records, with a focus on documentation and reporting for behavioral health initiatives. The position requires a high school diploma or GED, two years of administrative experience, and proficiency in Word, Excel, and Outlook.

Qualifications

• High school diploma or GED.
• Two years of administrative experience; related degree or certificate preferred.
• Proficiency in Word, Excel, and Outlook.
• Knowledge of the behavioral health system preferred.
• Supervisory experience required.

Responsibilities

• Supervise Quality Management Specialists.
• Oversee and compile documentation to create weekly reports for the agency’s behavioral health programs.
• Organize and process records leaving the agency.
• Oversee the organization, renaming and saving of incoming clinical documentation.
• Perform functions electronically using our EMR system.
• Communicate with leadership regarding the status of various projects.
• Collaborate with others within the department, in other departments, and outside entities.
• Ensure confidentiality.
• Perform other duties related to the position.

Skills

Reading comprehension

Oral & written communication

Critical thinking

Time management

Problem solving

Collaboration

Confidential information handling

Supervisory experience

Education

High school diploma or GED

Related degree or certificate (admin/healthcare)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

EMR system

Job description

Child & Family Support Services, Inc. in Phoenix, AZ is seeking a Quality Management Administrative Coordinator to support the Quality Management program across the agency.

The role collaborates with agency programs to improve processes and maintain confidential records, with a focus on documentation and reporting for behavioral health initiatives. The position requires a high school diploma or GED, two years of administrative experience, and proficiency in Word, Excel, and Outlook.