Quality Management Administrative Coordinator

Child & Family Support Services, Inc; Phoenix (AZ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) contribution match

Paid time off

Paid holidays

Job summary

Child & Family Support Services, Inc. in Phoenix, AZ is seeking a Quality Management Administrative Coordinator to support the Quality Management program across the agency.

The role collaborates with agency programs to improve processes and maintain confidential records, with a focus on documentation and reporting for behavioral health initiatives. The position requires a high school diploma or GED, two years of administrative experience, and proficiency in Word, Excel, and Outlook.

Qualifications

• High school diploma or GED.
• Two years of administrative experience; related degree or certificate preferred.
• Proficiency in Word, Excel, and Outlook.
• Knowledge of the behavioral health system preferred.
• Supervisory experience required.

Responsibilities

• Supervise Quality Management Specialists.
• Oversee and compile documentation to create weekly reports for the agency’s behavioral health programs.
• Organize and process records leaving the agency.
• Oversee the organization, renaming and saving of incoming clinical documentation.
• Perform functions electronically using our EMR system.
• Communicate with leadership regarding the status of various projects.
• Collaborate with others within the department, in other departments, and outside entities.
• Ensure confidentiality.
• Perform other duties related to the position.

Skills

Reading comprehension

Oral & written communication

Critical thinking

Time management

Problem solving

Collaboration

Confidential information handling

Supervisory experience

Education

High school diploma or GED

Related degree or certificate (admin/healthcare)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

EMR system

Job description

Child & Family Support Services (CFSS) is accepting applications for a Quality Management Administrative Coordinator in the Phoenix Office and supports CFSS operations Statewide.

The Quality Management Coordinator is the perfect position for a determined and motivated paraprofessional looking for an exciting and rewarding career opportunity. This position works in collaboration with the agency programs to support various functions. We specialize in partnering with families to build effective relationships and to inspire hope for a positive future.

Job Responsibilities:

• Supervision of Quality Management Specialists
• Oversee and compile documentation to create weekly reports for the agency’s behavioral health programs
• Organize and process records leaving the agency
• Oversee the organization, renaming and saving of incoming clinical documentation
• Performing various functions electronically using our Electronic Medical Record (EMR) system
• Communicating with leadership regarding the status of various projects
• Collaboration with others within the department, in other departments, as well as outside entities
• Ensuring confidentiality
• Performing other duties related to the position.

This position will require a variety of skills such as reading comprehension, oral and written expression, critical thinking, time management, problem solving, collaboration and maintenance of confidential information.

The Quality Management Administrative Coordinator must be available Monday-Friday, there may be instances where additional hours may be needed. This position is located in the Phoenix office.

Education/Experience Needed:

• High school diploma or GED
• Two (2) years work experience with administrative job duties, related degree or certificate program is preferred.
• Proficiency must be demonstrated in Microsoft Office programs, including Word, Excel, and Outlook.
• Knowledge of the behavioral health system is preferred.
• Supervisory experience needed

Requirements

• Must be 21 years or older
• Valid Arizona Driver's License with an acceptable 39 month driving record
• Reliable transportation, including proof of Insurance.
• Candidates are required to submit a negative drug test
• Obtain an Arizona DPS Level One Fingerprint Clearance Card
• Complete Adult, Child, and Infant CPR and First Aid training

Compensation:

$20/hr-$22/hr

We offer a full benefits package to all full-time employees, including:

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• 401(k) contribution match
• Paid time off and sick time
• Paid holidays

CFSS was founded in 2003. Our mission is to prevent out-of-home care and support youth in achieving success within their homes and communities. We believe in the power of collaboration, compassion, and community. We’re dedicated to providing outpatient behavioral health services that help children, youth, and young adults thrive. When you work with us, you become part of a mission-driven organization that values your skills, passion, and commitment to making a difference.

Job Type: Full Time

Relevant experience may include jobs and positions like:

• Administrative Assistant
• Medical Assistant
• Data Entry
• Clerk
• Secretary
• Medical Records
• Quality Management Specialist
• Quality Management Administrative Coordinator