Quality & Risk Coordinator – Patient Safety & PI

College Medical Center Phoenix; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

College Medical Center Phoenix is seeking a Quality Coordinator – Risk Manager to support the Director in leading the organization’s quality improvement program, monitor performance initiatives, and help maintain a culture of safety, quality, and regulatory compliance. The role involves documenting risk-related activities, assisting with chart audits, and collaborating with leadership and clinical teams to enhance patient care outcomes.

Shifts are Monday through Friday, 8:00 AM to 4:30 PM.

Qualifications

• Experience in a medical or behavioral hospital setting.
• Requires Level One Fingerprint Card.
• Flexible scheduling with strong time management.
• Excellent organization, attention to detail, and accuracy.
• Strong interpersonal skills and professional communication at all levels.
• Advanced proficiency in Excel, PowerPoint, and Access.
• Skilled in conflict resolution and handling patient complaints.
• Ability to track, analyze data, and assist with chart audits.

Responsibilities

• Maintain the event reporting system and ensure timely completion of incident reviews and corrective actions.
• Investigate, document, and report issues related to patient care and safety, including timely reporting and trending analysis.
• Prepare and maintain accurate records, reports, and data for internal committees and leadership review.
• Support the Director of PI/RM in performance improvement projects, policy development, and staff education.
• Review medical records for quality, safety, and documentation compliance concerns.
• Facilitate communication and collaboration among hospital departments to promote safety and service excellence.
• Ensure adherence to hospital policies, procedures, and compliance standards.
• Placement in the pay range is based on experience and qualifications; compensation may include shift differential and other pay practices.

Skills

Medical/behavioral hospital experience

Fingerprint clearance (Level One)

Scheduling flexibility

Organization & attention to detail

Interpersonal communication

Conflict resolution

Data tracking & chart audits

Tools

Microsoft Office Suite

Job description

College Medical Center Phoenix is seeking a Quality Coordinator – Risk Manager to support the Director in leading the organization’s quality improvement program, monitor performance initiatives, and help maintain a culture of safety, quality, and regulatory compliance. The role involves documenting risk-related activities, assisting with chart audits, and collaborating with leadership and clinical teams to enhance patient care outcomes.

Shifts are Monday through Friday, 8:00 AM to 4:30 PM.