Quality Management Administrative Coordinator

Child & Family Support Services; Phoenix (AZ); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Full benefits package

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) contribution match

Paid time off and sick time

Paid holidays

Job summary

Child & Family Support Services is seeking a Quality Management Administrative Coordinator in the Phoenix Office to support statewide operations. This role collaborates with agency programs to maintain documentation, oversee EMR entries, and prepare weekly reports for behavioral health programs.

Ideal candidates have strong administrative experience, supervisory background, and proficiency with MS Office. The position requires confidentiality and a Monday–Friday schedule at the Phoenix site with

Qualifications

• High school diploma or GED required.
• At least 2 years in administrative duties; related degree preferred.
• Proficiency with Word, Excel, and Outlook.
• Supervisory experience is required.
• Knowledge of behavioral health systems preferred.

Responsibilities

• Supervise Quality Management Specialists.
• Compile weekly reports for behavioral health programs.
• Organize and process client records leaving the agency.
• Manage incoming clinical documentation in EMR.
• Communicate project status with leadership.
• Collaborate across departments and with external entities.
• Ensure confidentiality of information.
• Perform additional duties with strong reading, writing, and problem-solving skills.

Skills

Reading comprehension

Oral & written expression

Critical thinking

Time management

Problem solving

Collaboration

Maintaining confidentiality

Education

High school diploma or GED

Administrative-related degree or certificate preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

EMR system

Job description

Child & Family Support Services (CFSS) is accepting applications for a Quality Management Administrative Coordinator in the Phoenix Office and supports CFSS operations Statewide.

The Quality Management Coordinator is the perfect position for a determined and motivated paraprofessional looking for an exciting and rewarding career opportunity. This position works in collaboration with the agency programs to support various functions. We specialize in partnering with families to build effective relationships and to inspire hope for a positive future.

Job Responsibilities:

• Supervision of Quality Management Specialists
• Oversee and compile documentation to create weekly reports for the agency’s behavioral health programs
• Organize and process records leaving the agency
• Oversee the organization, renaming and saving of incoming clinical documentation
• Performing various functions electronically using our Electronic Medical Record (EMR) system
• Communicating with leadership regarding the status of various projects
• Collaboration with others within the department, in other departments, as well as outside entities
• Ensuring confidentiality

• Performing other duties related to the position. This position will require a variety of skills such as reading comprehension, oral and written expression, critical thinking, time management, problem solving, collaboration and maintenance of confidential information.

The Quality Management Administrative Coordinator must be available Monday-Friday, there may be instances where additional hours may be needed. This position is located in the Phoenix office.

Education/Experience Needed:

• High school diploma or GED
• Two (2) years work experience with administrative job duties, related degree or certificate program is preferred.
• Proficiency must be demonstrated in Microsoft Office programs, including Word, Excel, and Outlook.
• Knowledge of the behavioral health system is preferred.
• Supervisory experience needed

Requirements

• Must be 21 years or older
• Valid Arizona Driver's License with an acceptable 39 month driving record
• Reliable transportation, including proof of Insurance.
• Candidates are required to submit a negative drug test
• Obtain an Arizona DPS Level One Fingerprint Clearance Card
• Complete Adult, Child, and Infant CPR and First Aid training

Compensation:

$20/hr-$22/hr

We offer a full benefits package to all full-time employees, including:

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• 401(k) contribution match
• Paid time off and sick time
• Paid holidays

CFSS was founded in 2003. Our mission is to prevent out-of-home care and support youth in achieving success within their homes and communities. We believe in the power of collaboration, compassion, and community. We’re dedicated to providing outpatient behavioral health services that help children, youth, and young adults thrive. When you work with us, you become part of a mission-driven organization that values your skills, passion, and commitment to making a difference..

Please visit www.cfss.com for more information.

Job Type: Full Time

*** Relevant experience may include jobs and positions like:

• Administrative Assistant
• Medical Assistant
• Data Entry
• Clerk
• Secretary
• Medical Records
• Quality Management Specialist
• Quality Management Administrative Coordinator