Quality Management and Business Process Analyst

Amyx, Inc.; Washington (District of Columbia); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is on the lookout for a Quality Management & Business Process Analyst to drive continuous improvement initiatives. This role combines quality management principles with business process analysis to enhance operational excellence. You will be responsible for developing quality standards, conducting audits, and working with cross-functional teams to align quality initiatives. If you thrive in a collaborative environment and have a passion for enhancing organizational processes, this is the perfect opportunity for you to make a significant impact.

Benefits

Medical, Dental, and Vision Plans

401(k) with matching contributions

Flexible Spending Accounts

Professional Development Reimbursement

Wellness Program

PTO

11 Holidays

Short Term Disability

Long Term Disability

Life Insurance

Qualifications

• 6-10 years of experience in quality management or business process analysis.
• Proficiency in Microsoft Office and strong communication skills.

Responsibilities

• Develop and maintain quality standards and frameworks.
• Analyze workflows to identify inefficiencies and implement improvements.

Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Attention to Detail

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Overview

Amyx is seeking a Quality Management & Business Process Analyst responsible for driving continuous improvement initiatives by analyzing and enhancing organizational processes while ensuring compliance with quality management standards. This role integrates quality management principles with business process analysis to enhance efficiency, effectiveness, and overall operational excellence.

Responsibilities

Quality Management

• Develop and maintain quality standards and frameworks.
• Conduct audits to ensure compliance and identify improvement areas.
• Recommend corrective actions and promote a culture of quality.

Business Process Analysis

• Analyze and document workflows to identify inefficiencies.
• Design and implement process improvements using industry best practices.

Reporting and Insights

• Create metrics, dashboards, and reports for quality and process performance.
• Provide insights to support data-driven decision-making.

Stakeholder Collaboration

• Work with cross-functional teams to align quality initiatives and process goals.
• Facilitate training sessions on quality and process improvements.

Compliance and Risk Management

• Ensure processes comply with regulations and organizational standards.
• Identify risks and develop mitigation plans.

Daily Tasks

• Conduct quality audits and analyze performance metrics.
• Review and update process documentation and workflows.
• Collaborate with stakeholders to address process gaps or quality issues.
• Develop reports or dashboards on process and quality metrics.
• Identify improvement opportunities and propose solutions.
• Facilitate meetings and training sessions for quality or process initiatives.
• Monitor compliance with regulations and quality standards.
• Must have the ability to communicate accurate information.

Qualifications

Required:

• Minimum of 6-10 years of experience in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and organizational skills.
• Demonstrated ability to handle confidential information with discretion.
• Strong problem-solving skills and attention to detail.
• Knowledge of general office procedures and time management.

Desired:

• Experience supporting senior executives or government programs.
• Familiarity with DOE operations.
• Knowledge of planning and conducting senior executive meetings/working with Government client directly.
• Previous experience with technical drafting or desktop publishing.

Benefits

• Medical, Dental, and Vision Plans (PPO & HSA options available)
• Flexible Spending Accounts (Health Care & Dependent Care FSA)
• Health Savings Account (HSA)
• 401(k) with matching contributions
• Roth
• Qualified Transportation Expense with matching contributions
• Short Term Disability
• Long Term Disability
• Life and Accidental Death & Dismemberment
• Basic & Voluntary Life Insurance
• Wellness Program
• PTO
• 11 Holidays
• Professional Development Reimbursement

Please contact [e-mail] with any questions!

Amyx is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Amyx is a VEVRAA federal contractor and we request priority referral of veterans.

Physical Demands: Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.