Quality Assurance Business Process Analyst

Systems Planning and Analysis, Inc.; Alexandria (VA); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen kreativen und analytischen Quality Assurance Business Process Analysten, der in einem dynamischen Team arbeitet. In dieser Rolle sind Sie verantwortlich für die Dokumentation und Analyse von Geschäftsprozessen, die Unterstützung von Automatisierungsinitiativen und die Sicherstellung der Einhaltung von Vorschriften. Sie arbeiten eng mit verschiedenen Abteilungen zusammen, um Prozesse zu optimieren und innovative Lösungen zu entwickeln. Wenn Sie eine Leidenschaft für Prozessverbesserungen haben und in einem unterstützenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 2+ Jahre Erfahrung in der Prozessdokumentation und -analyse.
• Starke Kenntnisse in MS Visio und Excel zur Erstellung von Prozessdiagrammen.

Responsibilities

• Zusammenarbeit mit funktionsübergreifenden Teams zur Analyse von Geschäftsprozessen.
• Überwachung und Bewertung der Leistung implementierter Prozesse.

Skills

Prozessdokumentation

Analytische Fähigkeiten

Kommunikationsfähigkeiten

Projektmanagement

Education

Bachelor in Informatik

Bachelor in Informationstechnologie

Bachelor in Industrial Management

Tools

MS Visio

MS Excel

MS Word

MS PowerPoint

Job description

Quality Assurance Business Process Analyst

Job Locations

US-Remote | US-VA-Alexandria

ID

2025-19728

Category

Quality Assurance

Security Clearance Requirement

U.S. Citizenship

Type

Regular Full-Time

Level

Mid-level

Overview

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.

The corporate Quality Management Office (QMO) focuses on establishing a comprehensive process and quality infrastructure for SPA to consistently deliver on its promise of excellence to our customers.

SPA has an immediate need for a Quality Assurance Process Analyst.

Responsibilities

SPA is looking for an open-minded, creative, and divergent thinking team player. The successful candidate will be responsible for eliciting business logic from identified stakeholders and developing associated process diagrams. Will also be responsible for documentation of work products related to existing and new processes. Will liaise with the technical design and implementation team to support them in designing data workflows that align with the business process. Requires a strong understanding of interpreting business logic, information technology and engineering principles, process automation and advanced technology solutions, to ensure that our processes are efficient, scalable, and aligned with industry best practices. This position will report to the Quality Director overseeing the corporate Quality Management Office.

General Responsibilities

Collaborate with cross-functional teams, including Human Resources, Finance & Accounting, Information Technology, Security, Quality Assurance and Operations, to understand and help teams develop and analyze departmental and cross-functional processes to meet business objectives.
• Support the company's automation and digitalization initiatives to streamline operations and reduce manual intervention through an understanding of business process logic and technical solutions.
• Monitor and evaluate the performance of implemented processes and collect metrics and data for leadership for quantitative analysis and report status and risks to QMO leadership.
• Ensure compliance with industry regulations, safety standards, and company policies in all process engineering activities through participation in process audits and review of nonconformances.

Qualifications

• U.S. Citizenship
• Bachelor's degree or higher in Computer Science, Information Technology, or Industrial Management. Equivalent experience in the above fields may be considered as applicable
• 2+ years of proven expertise mapping out processes and developing associated documents and other work products, with at least 1 of those years in the GovCon industry
• Some understanding of ISO standard and CMMI methodology and/or Quality system audits
• Must possess strong proficiency with MS Visio, Excel, Word and PowerPoint
• Some understanding of Software Development Life Cycle (SDLC) and Agile methodologies, and DMAIC and PDCA quality management frameworks
• Must possess the ability to work independently and manage multiple projects simultaneously and have excellent presentation, collaboration, and communication skills

Preferred Qualifications:

• Understanding of concepts in Lean Six Sigma or similar process improvement methodologies preferred
• Prior experience with UML technology (Star UML), ERP systems and data analytics platforms is a strong plus

Job Location Details:

• Preference for local candidates to work a hybrid schedule with 3 days on-site and 2 days remote each week.