Quality Lab Tech

Manpower, Inc.; New Holland (Lancaster County); On-site; USD 22,000 - 30,000; Full time

Job summary

ManpowerGroup is seeking a detail-oriented QA Technician for our New Holland, PA facility. You will perform laboratory testing, monitor production quality, maintain documentation, and support continuous improvement across the manufacturing process.

The role focuses on food safety, GMPs, and regulatory compliance, with emphasis on accurate data recording and collaborative problem-solving in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; assoc. degree preferred.
• Experience in quality assurance, lab testing, food manufacturing or related production environment preferred.
• Knowledge of food safety, GMPs, HACCP, quality systems, and regulatory requirements is a plus.
• Strong attention to detail and organizational skills.
• Ability to accurately record data and maintain documentation.
• Comfortable with laboratory equipment and computerized systems.
• Strong communication and problem-solving abilities.
• Ability to work independently and as part of a team.
• Overtime and weekends as business needs require.

Responsibilities

• Perform testing on raw materials, in-process products, and finished goods to verify specifications.
• Conduct analytical testing including pH, solids, density, temperature, salt, fat, protein, viscosity, and Vitamin C measurements.
• Evaluate products to meet physical, visual, organoleptic, and chemical quality requirements.
• Test incubated products to verify stability and absence of spoilage.
• Inspect can integrity, packaging, labels, and cartons for safety and accuracy.
• Review production records to ensure regulatory and customer compliance.
• Accurately complete quality testing records and documentation.
• Enter and maintain quality data in company systems and generate COAs.

Skills

Detail-oriented

Communication skills

Problem-solving

Organizational skills

Data recording

Laboratory equipment

Teamwork

Overtime/weekend availability

Education

High school diploma or equivalent

Associate degree in Food Science/ Biology/ Chemistry/ QA or related

Job description

QA Technician

2nd shift / $19/hr

About the Role

We are seeking a detail-oriented QA Technician to join our Quality team in New Holland, PA. In this role, you will help ensure that all products released to distribution are safe, compliant, and meet customer expectations. You will perform laboratory testing, monitor production quality, maintain documentation, and support continuous improvement initiatives throughout the manufacturing process.

This position is ideal for someone who enjoys working in a fast-paced production environment, has a strong attention to detail, and is passionate about food safety, product quality, and regulatory compliance.

What You'll Do

Quality Testing & Product Evaluation

• Perform testing on raw materials, in-process products, and finished goods to verify compliance with specifications.
• Conduct analytical testing including pH, solids, density, temperature, salt, fat, protein, viscosity, and Vitamin C measurements.
• Evaluate products to ensure physical, visual, organoleptic, and chemical quality requirements are met.
• Test incubated products to verify product stability and absence of spoilage.

Inspection & Compliance

• Inspect can integrity, package coding, labels, and shipping cartons to ensure product safety and accuracy.
• Perform line clearance activities before and after production runs.
• Inspect incoming trucks for cleanliness and signs of pest activity.
• Review production records to ensure compliance with customer, regulatory, and internal requirements.

Documentation & Reporting

• Accurately complete quality testing records, reports, and documentation.
• Enter and maintain quality data within company databases and computer systems.
• Generate and distribute Certificates of Analysis (COAs) and disposition documentation.
• Prepare and distribute weekly and monthly quality reports.
• Maintain production folders, quality records, and library files.

Product Quality & Customer Support

• Follow up on product holds and maintain finished goods status, including hold, release, and rejection activities.
• Notify production teams of quality concerns identified through testing or document reviews.
• Investigate customer complaints and support corrective action activities.
• Document supplier and customer claims related to defective products or materials.
• Prepare and ship product samples to support customer requests and requirements.

Continuous Improvement & Quality Systems

• Maintain product and packaging specifications within quality management systems.
• Collaborate with suppliers to improve packaging and material quality.
• Support cost reduction and operational efficiency initiatives.
• Conduct shelf-life studies and coordinate testing of new materials.
• Develop and maintain analytical accuracy programs and calibration activities.
• Serve as the coordinator for laboratory equipment calibration and maintenance.

Technical & Regulatory Support

• Assist formulators with updates to Master Batch Records (MBRs).
• Participate in formulation meetings and provide quality data and recommendations.
• Complete deviation documentation and support regulatory submissions to agencies such as the FDA and Process Authority.
• Support production line setup and laboratory cleaning activities.

What We're Looking For

• High school diploma or equivalent required; Associate degree in Food Science, Biology, Chemistry, Quality Assurance, or a related field preferred.
• Previous experience in quality assurance, laboratory testing, food manufacturing, or a related production environment preferred.
• Knowledge of food safety, GMPs, HACCP, quality systems, and regulatory requirements is a plus.
• Strong attention to detail and organizational skills.
• Ability to accurately record data and maintain documentation.
• Comfortable working with laboratory equipment and computerized systems.
• Strong communication and problem-solving abilities.
• Ability to work independently and as part of a team.
• Ability to work overtime and weekends as business needs require.

About ManpowerGroup, Parent Company of:

Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –Manpower, Experis, Talent Solutions, and Jefferson Wells– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.