Quality Improvement & Training Coordinator

Acentra Health, LLC; United States; On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement savings

Corporate wellness

Educational assistance

Corporate discounts

Job summary

Acentra Health invites applications for a key role on our quality improvement team to support contract growth by partnering with operations to develop educational opportunities for new and existing employees. This position aims to establish a culture of continuous learning across the organization.

The role demands strong communication, analytical skills, and the ability to work with physicians, nurses, and other professionals to drive compliance and quality improvements.

Qualifications

• Requires a bachelor’s degree in Human Services (Special Education, Social Work, Psychology or similar).
• 2+ years of experience as a SIS (Supports Intensity Scale) Assessor.
• Minimum two years of direct experience working with individuals with IDD/Autism.
• General knowledge of process improvement in everyday situations.
• Proficiency with Microsoft Office (Word, Excel, Outlook, SharePoint).
• Must have dedicated home workspace committed to confidentiality of PHI.

Responsibilities

• Maintains working knowledge of the current contract and deliverables to ensure compliance.
• Exceptional communication, organization, facilitation skills, and a strong team ethic; ability to support and influence a team environment.
• Interact effectively with internal and external customers in a professional manner under hectic and changing conditions.
• Organize, synthesize, and analyze large amounts of information.
• Develop evaluation tools producing data and findings to validate compliance and competence.
• Identify and maximize opportunities to use data and reports to improve services, processes and products.
• Facilitate the development and implementation of quality improvement plans, including policies, procedures and guidelines.
• Prepare data analysis of performance indicators and Quality Summary Reports to Senior Management.

Job description

Acentra Health invites applications for a key role on our quality improvement team to support contract growth by partnering with operations to develop educational opportunities for new and existing employees. This position aims to establish a culture of continuous learning across the organization.

The role demands strong communication, analytical skills, and the ability to work with physicians, nurses, and other professionals to drive compliance and quality improvements.