Quality Improvement Specialist – Behavioral Health

Integratedservice; Jackson (OH); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP

Job summary

Integrated Services for Behavioral Health is seeking a Quality Specialist to support the development, implementation, and evaluation of quality improvement initiatives across the organization.

You will monitor performance metrics, ensure compliance with accrediting and regulatory bodies (e.g., CARF, Medicaid/Medicare), and collaborate with clinical, operational, and administrative staff to promote continuous improvement in care delivery, including the OhioRISE program.

Qualifications

• Bachelor’s degree in public health, health administration, psychology, social work, nursing, or related field.
• Master’s degree preferred.
• At least 2 years in healthcare or behavioral health quality improvement.
• Experience with Lean, Six Sigma, or PDSA.
• Experience with EHRs and quality reporting tools.
• Familiarity with CARF, Medicaid/Medicare, HIPAA.

Responsibilities

• Collect, analyze, and report data related to quality indicators, outcome measures, and client satisfaction surveys.
• Assist in the preparation of internal and external audits, including documentation review, chart audits, and regulatory surveys.
• Support compliance with accreditation and licensing standards (e.g., CARF, state Medicaid agency, MCOs, etc.).
• Support quality improvement projects, including Plan-Do-Study-Act (PDSA) cycles and root cause analyses.
• Implement quality improvement efforts in the OhioRISE program, ensuring compliance with policies and contractual obligations.
• Monitor and track corrective action plans (CAPs) and follow up on identified areas of improvement.
• Assist in developing and updating quality-related policies, procedures, training materials, and documentation tools.
• Participate in and help coordinate quality committee meetings, including agenda preparation, minutes, and follow-up activities.
• Develop dashboards and visualizations for internal reporting to track progress on quality and compliance benchmarks.
• Collaborate with clinical teams to ensure documentation and service delivery meet payer and regulatory requirements.
• All other duties as assigned

Skills

Quality improvement

Data analysis

Regulatory compliance

Cross-functional collaboration

Communication skills

Lean Six Sigma

Education

Bachelor's degree in public health / healthcare administration / related field

Master's degree preferred

Tools

EHRs

Quality reporting tools

Job description

Integrated Services for Behavioral Health is seeking a Quality Specialist to support the development, implementation, and evaluation of quality improvement initiatives across the organization.

You will monitor performance metrics, ensure compliance with accrediting and regulatory bodies (e.g., CARF, Medicaid/Medicare), and collaborate with clinical, operational, and administrative staff to promote continuous improvement in care delivery, including the OhioRISE program.