Quality Improvement Program Lead

careers-marinclinic; Novato (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Dental and Vision Insurance

Student Loan Repayment and Loan Forgiv

Paid holidays

Paid time off

Continuing Education Benefits

Scrubs reimbursement

Loupes reimbursement

Mileage and Cell Phone Reimbursement

Employee Assistance Programs

Job summary

Marin Community Clinics is seeking a qualified QA/I Program Manager to lead quality improvement initiatives across our multi-clinic network. The role is primarily onsite in Marin County, CA, coordinating with Compliance, Risk, and clinical leadership to advance strategic priorities.

Strong background in IHI models, healthcare analytics, and project leadership is essential. The successful candidate will manage QA/I staff, drive improvement projects, and promote a culture of quality while ensuring

Qualifications

• Bachelor's Degree in Healthcare Administration or related field; in cases of an unrelated degree, at least five years of related analytical or quality improvement experience will be accepted in lieu of a Healthcare-related degree.
• Master’s Degree in Public Health strongly preferred.
• At least 5 years of related analytical or quality improvement experience in a healthcare clinic setting.
• Management experience strongly desired.
• Experience working in a Federally Qualified Health Center strongly desired.
• Experience with complex project management required.
• Knowledge of SharePoint, Word, Excel, and PowerPoint software programs or equivalents.
• Experience with OCHIN Epic EHR desired, but not required.

Responsibilities

• Manages QA/I project management staff as needed to support the goals of the department and the organization.
• Serves as primary project manager on complex, new initiatives that support MCC strategic priorities.
• Works to identify and support quality improvement priorities for the organization.
• Collaborates with Compliance and Risk teams, ensuring awareness of incidents and identified risks, and leading improvement projects to address risks.
• Develops and demonstrates advanced knowledge of quality improvement theory and strategy, as well as expertise on key quality oversight programs and agencies relevant to FQHCs, including HRSA/UDS, HEDIS, Medi-Cal, Joint Commission, etc.
• Collaborates with clinical and operational leaders, as well as QA/I staff, to continuously develop, evaluate and improve QA/I approaches to key clinical and operational quality metrics.
• Strives to make QA/I metrics, goals and strategies familiar, meaningful and actionable across the organization and to promote a “culture of quality” by engaging all staff in QI/A work.
• In partnership with the Director of QA/I, supports the QAQI Committee, including supporting monthly prep meetings to review performance and data with internal teams.
• Other duties as assigned.

Skills

Project management

Quality improvement

Healthcare administration

Stakeholder collaboration

Regulatory compliance

IHI Improvement Model

Data analysis

Leadership

Education

Bachelor’s Degree in Healthcare Administration

Master’s Degree in Public Health

Tools

SharePoint

Microsoft Word

Microsoft Excel

PowerPoint

Epic EHR

Job description

Marin Community Clinics is seeking a qualified QA/I Program Manager to lead quality improvement initiatives across our multi-clinic network. The role is primarily onsite in Marin County, CA, coordinating with Compliance, Risk, and clinical leadership to advance strategic priorities.

Strong background in IHI models, healthcare analytics, and project leadership is essential. The successful candidate will manage QA/I staff, drive improvement projects, and promote a culture of quality while ensuring