Quality Improvement & Assurance Program Lead (Healthcare)

Marin Community Clinics; Novato (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

HRA health accounts

Retirement plan

Education benefits

Job summary

Marin Community Clinics is seeking a QA/I Program Manager to lead quality improvement initiatives across our multi-clinic network. This onsite role reports to the QA/I Director and drives improvement projects to elevate care delivery and patient experience.

The role requires a Bachelor’s in Healthcare Administration (or equivalent) and at least 5 years of analytical/QA experience in healthcare; a Master’s in Public Health is preferred.

Qualifications

• Bachelor’s Degree in Healthcare Administration or related field required (in cases of an unrelated degree, at least five years of related analytical or quality improvement experience accepted).
• Master’s Degree in Public Health strongly preferred.
• At least 5 years of related analytical or quality improvement experience in a healthcare clinic setting.
• Management experience strongly desired.
• Experience with complex project management required.
• Knowledge of SharePoint, Word, Excel, and PowerPoint or equivalents.
• Experience with OCHIN Epic EHR desired, but not required.

Responsibilities

• Manages QA/I project management staff as needed to support department goals.
• Serves as primary project manager on complex, new initiatives aligned with MCC priorities.
• Identifies and supports quality improvement priorities for the organization.
• Collaborates with Compliance and Risk teams, addressing incidents and risks.
• Develops advanced knowledge of quality improvement theory and programs relevant to FQHCs (HRSA/UDS, HEDIS, Medi-Cal, Joint Commission).
• Collaborates with clinical and operational leaders to improve QA/I metrics.
• Promotes a culture of quality by engaging staff in QA/I efforts.
• Supports the QAQI Committee with monthly prep meetings and data reviews.
• Other duties as assigned.

Skills

QA Project Mgmt

IHI Model

English Proficiency

Multitasking

Independence

Travel to clinics

Education

Bachelor's in Healthcare Administration

Master's in Public Health preferred

Quality Improvement cert (preferred)

Tools

SharePoint

Word

Excel

PowerPoint

OCHIN Epic EHR

Job description

Marin Community Clinics is seeking a QA/I Program Manager to lead quality improvement initiatives across our multi-clinic network. This onsite role reports to the QA/I Director and drives improvement projects to elevate care delivery and patient experience.

The role requires a Bachelor’s in Healthcare Administration (or equivalent) and at least 5 years of analytical/QA experience in healthcare; a Master’s in Public Health is preferred.