Quality Improvement Analyst: Data & Insights for Care

East Valley Community Health Center Inc.; Pomona (CA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Job summary

East Valley Community Health Center Inc. is seeking a Quality Improvement (QI) Analyst to support CQI/QA programs through data analytics, reporting, and interpretation to guide improvement priorities.

You will partner with QI leadership, specialists, and care teams to build dashboards and provide insights for PDSA cycles and PCMH activities. The role emphasizes data integrity, cross-functional collaboration with IT and operations, and preparing materials for quality committees and HRSA-related

Qualifications

• Bachelor of Science degree in Healthcare Administration, Business or related field OR high school diploma and minimum 5 years of experience in related field.
• Must have excellent interpersonal skills and empathy towards populations served by EVCHC.
• Possess excellent communication skills, critical thinking skills, ability to handle stressful situations, capacity to function independently.
• Must have excellent process improvement skills and be able to understand clinic functions and department interactions.
• Knowledge of regulatory compliance.
• Ability to organize, analyze and synthesize complex data from various sources.

Responsibilities

• Develop, maintain, and enhance dashboards, reports, and scorecards to support quality improvement initiatives.
• Collects, audits, analyzes, and reports on clinical, operational, and patient experience data to identify trends and opportunities for improvement.
• Support QI Specialists and care teams by providing timely, accurate data for PDSA cycles and improvement projects.
• Report data findings to appropriate staff and translate complex data into clear, actionable insights for frontline teams and leadership.
• Support PCMH reporting and performance monitoring requirements.
• Assist with HRSA, UDS, and health plan quality reporting and validation.
• Conduct data validation, chart audits, and measure logic reviews to ensure data integrity.
• Prepare materials for Quality Committees, audits, and HRSA OSVs; create clear summaries and gap analyses.
• Collaborate with IT, EHR, and operations teams to improve data workflows and reporting efficiency.
• Sustainment of training on key QI initiatives/projects via timely communication and training.
• Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Critical thinking

Process improvement

Regulatory knowledge

Education

Bachelor's degree in Healthcare Administration or related field

High school diploma + 5 years healthcare admin experience

Job description

East Valley Community Health Center Inc. is seeking a Quality Improvement (QI) Analyst to support CQI/QA programs through data analytics, reporting, and interpretation to guide improvement priorities.

You will partner with QI leadership, specialists, and care teams to build dashboards and provide insights for PDSA cycles and PCMH activities. The role emphasizes data integrity, cross-functional collaboration with IT and operations, and preparing materials for quality committees and HRSA-related