Quality Improvement Advisor II (Washington)

Mountain Pacific; Spokane (WA); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with 3% employer contribution

Medical, Dental, Vision, Life, FSA, HS

Paid Vacation, Sick, Holiday, Short/LD

Long-Term Disability

Job summary

Mountain Pacific is seeking a Quality Improvement Advisor II to work remotely from Washington. The role serves as the main client liaison, handling contract management, communications, and service delivery while ensuring high client satisfaction and metric achievement.

Travel is expected 15%–60% to support client engagements. The ideal candidate brings at least seven years in health care quality improvement, with knowledge of policy, reporting, and provider support.

Qualifications

• Minimum of seven years of relevant experience in health care, quality improvement, provider engagement, or a related field.
• Strong understanding of health care policy, quality reporting, performance improvement, and provider support.
• Effective communicator and collaborator who can represent Mountain Pacific regionally and manage competing priorities.
• Willingness to travel 15–60%.

Responsibilities

• Serve as the client’s primary point of contact within Mountain Pacific for all activities including organizational communication, contract management, marketing of additional services and/or products, and dispute resolution.
• Establish and communicate clear expectations on the roles and responsibilities to the client of the services Mountain Pacific will provide; ensure client expectations are met with high customer satisfaction.
• Meet internal and external metrics associated with assigned contracts.

Skills

Healthcare experience

Communication skills

Project management

Education

Bachelor's degree

QI certification

Job description

Quality Improvement Advisor (QIA) II - Remote (Must reside in Washington)

Mountain Pacific was established in Montana, in 1973. Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial funding and partnerships, we bring national public health priorities to the local, state or regional level, leveraging our dynamic staff members' wide range of expertise to advance better health and health care services.

If you are passionate about improving health outcomes and have the skills and experience to contribute, we are committed to making your unique situation fit into our culture.

The full-time remote QIA II must reside in Washington and will be the client’s primary point of contact within Mountain Pacific for all activities including organizational communication, contract management, marketing of additional services and/or products, and dispute resolution. As such this position is responsible for establishing and communicating clear expectations on the roles and responsibilities to the client of the services Mountain Pacific will provide; ensures client expectations are met with a high degree of customer satisfaction. This position is responsible for meeting internal and external metrics associated with assigned contracts.

The ideal candidate will have a minimum of seven years of relevant experience in health care, quality improvement, provider engagement, or a related field, along with a strong understanding of health care policy, quality reporting, performance improvement, and provider support. This person should be an effective communicator and collaborator who can represent Mountain Pacific regionally, manage project plans and competing priorities, and use health care data to support improvement. The successful candidate will be comfortable working independently and as part of the Quality Improvement team, with a specialty certification and bachelor’s degree preferred.

This position does require travel 15% - 60% of the time. The target compensation for this position is $70,000 - $95,000 a year.

The first review of candidates will be on November 4, 2026, and continually reviewed every 5 days after.

At Mountain Pacific we offer a robust benefits package!

• 401(k) with an automatic 3% employer contribution
• Medical, Dental, Vision, Life, Flex Spending Account, Dependent Care Flex,Health Saving Account, and 529 Plan
• Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term DisabilityLeave
• And much more!

Mountain Pacific is an equal opportunity employer and utilizes Simpliverified. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, national origin, marital status, disability, veteran status, sexual orientation, or any other characteristic protected by law. We are committed to providing a safe, productive, and professional work environment that promotes the dignity and well-being of every employee.