Quality Improvement Advisor II

Mountain Pacific; Phoenix (AZ); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with a 3% employer contribution

Medical, Dental, Vision, Life, FSA/DCF

Paid Vacation, Sick, Holiday

Long-Term Disability

Job summary

Mountain Pacific, a Montana-based nonprofit, seeks a Quality Improvement Advisor II to guide client contracts with IHS, tribal health clinics, and UIOs. This remote role requires 15%–60% travel and 7+ years of healthcare experience, pairing QA/PI methods with strong facilitation and client-management skills.

The successful candidate will align organizational goals, communicate expectations, and deliver tailored service solutions while tracking metrics and outcomes.

Qualifications

• Excellent organizational, communication, and facilitation skills.
• Ability to create and monitor project management work plans and timelines.
• Experience in QA and PI, identifying improvement opportunities and applying quality improvement methods.

Responsibilities

• Drive organizational alignment and partner with the client to deliver tailored service solutions.
• Manage contract performance and meet internal and external metrics.
• Develop and monitor project management work plans and timelines; facilitate collaborative problem-solving.

Skills

Quality Assurance

Performance Improvement

Project management

Healthcare experience

Client relationship

Education

Bachelor's degree

Job description

Mountain Pacific was established in Montana, in 1973. Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial funding and partnerships, we bring national public health priorities to the local, state or regional level, leveraging our dynamic staff members’ wide range of expertise to advance better health and health care services.

Quality Improvement Advisor (QIA) II

Remote (Preferred residence in CA, AZ, NV, or OR)

Full-time 40 hours per week

As a full-time, 40-hour-per-week position, the QIA II serves as the client’s strategic consultant and quality improvement coach, acting as the primary partner within Mountain Pacific to drive organizational alignment, navigate contract performance, deliver tailored service solutions, and facilitate collaborative problem-solving. This position will be working with the Indian Health Service (IHS), tribally-managed and Urban Indian Organization (UIO) health clinics. As such this position is responsible for establishing and communicating clear expectations on the roles and responsibilities to the client of the services Mountain Pacific will provide; ensures client expectations are met with a high degree of customer satisfaction. This position is responsible for meeting internal and external metrics associated with assigned contracts.

The successful candidate would have excellent organizational, communication, and facilitation skills. Ability to create and monitor project management work plans and timelines. Demonstrated experience inQuality Assurance (QA), and Performance Improvement (PI), including identifying improvement opportunities, developing and implementing structured improvement projects, and applying quality improvement methods through the full improvement cycle. The successful candidate will preferably have a bachelor's degree and will have a minimum of 7 years' experience working with healthcare providers and understanding of healthcare policy. Preference will be given to candidates with experience working with Indian Health Service (IHS), tribally operated healthcare organizations, and Urban Indian Organizations (UIOs).

This position does require travel 15% - 60% of the time. The targetcompensation for this position is $70,000 - $95,000 a year.

The first review of candidates will be on September 29, 2026, and continually reviewed every 5 days after.

Benefits

• 401(k) with an automatic 3% employer contribution
• Medical, Dental, Vision, Life, Flex Spending Account, Dependent Care Account,Health Saving Account, and 529 Plan
• Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term DisabilityLeave
• And much more!

Mountain Pacific is an equal opportunity employer. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, national origin, marital status, disability, veteran status, sexual orientation, or any other characteristic protected by law. We are committed to providing a safe, productive, and professional work environment that promotes the dignity and well-being of every employee.