Remote Quality Improvement Advisor II — WA Health Outcomes

Mountain Pacific; Spokane (WA); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with 3% employer contribution

Medical, Dental, Vision, Life, FSA, HS

Paid Vacation, Sick, Holiday, Short/LD

Long-Term Disability

Job summary

Mountain Pacific is seeking a Quality Improvement Advisor II to work remotely from Washington. The role serves as the main client liaison, handling contract management, communications, and service delivery while ensuring high client satisfaction and metric achievement.

Travel is expected 15%–60% to support client engagements. The ideal candidate brings at least seven years in health care quality improvement, with knowledge of policy, reporting, and provider support.

Qualifications

• Minimum of seven years of relevant experience in health care, quality improvement, provider engagement, or a related field.
• Strong understanding of health care policy, quality reporting, performance improvement, and provider support.
• Effective communicator and collaborator who can represent Mountain Pacific regionally and manage competing priorities.
• Willingness to travel 15–60%.

Responsibilities

• Serve as the client’s primary point of contact within Mountain Pacific for all activities including organizational communication, contract management, marketing of additional services and/or products, and dispute resolution.
• Establish and communicate clear expectations on the roles and responsibilities to the client of the services Mountain Pacific will provide; ensure client expectations are met with high customer satisfaction.
• Meet internal and external metrics associated with assigned contracts.

Skills

Healthcare experience

Communication skills

Project management

Education

Bachelor's degree

QI certification

Job description

Mountain Pacific is seeking a Quality Improvement Advisor II to work remotely from Washington. The role serves as the main client liaison, handling contract management, communications, and service delivery while ensuring high client satisfaction and metric achievement.

Travel is expected 15%–60% to support client engagements. The ideal candidate brings at least seven years in health care quality improvement, with knowledge of policy, reporting, and provider support.