Quality Excellence Lead - Process Improvement & Training

The Sherwin-Williams Company; Garland (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Generous time away from work

Bonus based on performance

Job summary

The Sherwin-Williams Company is seeking a Quality / Process Improvement professional with a Technical Writing background to support document development, onboarding resources, and knowledge capture across multiple platforms.

You will lead training initiatives, maintain KPI dashboards, and drive quality excellence projects while collaborating with QE Managers and the technical team. Travel up to 30% may be required.

Qualifications

• Must have a Technical Writing Degree or BS in Chemistry or related field.
• 4-5 years of experience in Quality Control/Quality/Assurance, Process/Continuous Improvement or related field
• Technical writing skills
• Experience with Office 365 including Excel, Word, PowerPoint
• Microsoft Teams, SharePoint, MS Power Platform (Power Apps, Power Automate, Dataverse)
• Valid Driver's license

Responsibilities

• Documentation and mapping on projects.
• Create onboarding and training resources on SharePoint and other platforms.
• Facilitate instruction creation in a defined format for publication and divisional use.
• Organize and conduct training forums to enhance the technical team's skills.
• Lead quality excellence projects and knowledge capture initiatives.
• Maintain KPI data and dashboards.
• Visit customers and labs to understand conditions and impacts of process variance.

Skills

Technical writing

Education

Technical Writing Degree

BS in Chemistry or related field

Tools

Excel

Word

PowerPoint

Power Apps

Power Automate

Dataverse

SharePoint

Teams

Job description

The Sherwin-Williams Company is seeking a Quality / Process Improvement professional with a Technical Writing background to support document development, onboarding resources, and knowledge capture across multiple platforms.

You will lead training initiatives, maintain KPI dashboards, and drive quality excellence projects while collaborating with QE Managers and the technical team. Travel up to 30% may be required.