Quality Excellence Academy Lead – North America

BD; Franklin Lakes (NJ); On-site; USD 169,000 - 270,000; Full time

Job summary

BD in the United States (NJ - Franklin Lakes) seeks a Quality Excellence Capability Partner to design, deploy, and sustain capability-building programs across North America in support of the Quality Excellence Academy. The role partners with site Quality leaders, SMEs, and Learning & Development to strengthen technical competencies and quality culture across manufacturing sites and quality organizations.

The role will lead learning initiatives in Investigation Management, Root Cause Analysis,

Qualifications

• Bachelor’s Degree in Life Sciences, Sciences, Engineering or a related field is required.
• 5+ years of experience in a medical device, pharmaceutical or biologics setting.
• Experience delivering Quality or technical training in regulated settings.
• Working knowledge of CAPA, nonconformance, change control, and risk management.
• Experience coaching SMEs and leaders to strengthen learning application and compliant behaviors.

Responsibilities

• Lead deployment of the Quality Excellence Academy across North America.
• Develop and deliver instructor-led, virtual, and blended learning programs.
• Partner with process owners and SMEs to translate quality requirements into learning solutions.
• Assess capability gaps and develop structured learning paths and curricula.
• Serve as regional lead for Investigation Management, Root Cause Analysis, and Problem Solving.
• Expand programs into additional quality domains and future priorities.
• Coach associates and leaders to strengthen technical expertise and decision-making.
• Measure learning effectiveness through observations and metrics.

Skills

Quality Engineering

Quality Systems

Training delivery

Facilitation

Cross-functional collaboration

Problem solving

Education

Bachelor’s Degree in Life Sciences, Sciences, Engineering or a related field

Job description

BD in the United States (NJ - Franklin Lakes) seeks a Quality Excellence Capability Partner to design, deploy, and sustain capability-building programs across North America in support of the Quality Excellence Academy. The role partners with site Quality leaders, SMEs, and Learning & Development to strengthen technical competencies and quality culture across manufacturing sites and quality organizations.

The role will lead learning initiatives in Investigation Management, Root Cause Analysis,