Quality Engineering Operations Lead

Quest Global; Greenville (SC); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Quest Global is seeking an Engineering Operations Lead in Greenville, SC, to direct day-to-day quality activities and build a scalable quality operating model that supports GE Vernova. You will partner with Training, Delivery, and Value Stream leaders to improve risk visibility and drive continuous improvement across delivery units.

The ideal candidate has 5–10+ years in quality/operations, strong analytical skills, and a proven ability to lead cross-functional teams.

Qualifications

• Bachelor’s degree in Engineering, Quality, Operations, Business, or related discipline.
• 5-10+ years of experience in Quality, Engineering Operations, Manufacturing, Continuous Improvement, or a related environment.
• Experience with Quality Management Systems, audits, corrective action, root cause analysis, or continuous improvement.
• Experience developing, maintaining, or governing SOPs, work instructions, or controlled documentation.
• Strong analytical and problem-solving capability with experience using data to identify trends, risks, and improvement opportunities.
• Demonstrated ability to lead cross-functional work and influence without direct authority.
• Strong project and program management skills with the ability to manage multiple priorities across a complex organization.
• Strong written and verbal communication skills with the ability to present quality information clearly to technical and business leadership.

Responsibilities

• Lead day-to-day execution of the Quality organization and translate strategic priorities into actionable plans.
• Develop, improve and maintain a scalable Quality operating model across multiple Delivery Units and Value Streams.
• Coordinate and guide Quality Support resources, priorities, workload, and functional ownership.
• Strengthen Quality Management System practices, audit readiness, and process compliance.
• Lead governance of standard work, SOPs, work instructions, reference material, document ownership, and version control.
• Provide oversight of NCRs, customer escapes, Stop Work events, root cause analysis, corrective actions, and action closure.
• Improve tracking and visibility of quality events, recurring issues, corrective actions, and lessons learned.
• Establish and maintain meaningful Quality KPIs, dashboards, and reporting for leadership.
• Analyze FPY, defects, escapes, rework, trends, and other quality indicators to identify systemic risks and improvement opportunities.
• Lead structured problem solving and continuous improvement activities across the organization.
• Ensure lessons learned are captured, shared, and translated into changes in process, standard work, capability development, or training where appropriate.
• Partner with Training to address capability or knowledge gaps identified through quality trends, audits, NCRs, and corrective actions.
• Partner with Delivery Leaders and Value Stream Leaders to understand quality priorities, risks, and support needs.
• Drive accountability and follow-through where corrective or improvement actions are owned outside the Quality organization.
• Promote a prevention-focused quality culture centered on ownership, consistency, and continuous improvement.
• Identify opportunities to improve Quality processes through technology, automation, analytics, and better workflow design.

Skills

Quality management

Data analysis

Cross-functional collaboration

Project management

Communication

Problem solving

Education

Bachelor's degree in Engineering, Quality, Operations, Business, or related discipline

Tools

Power BI

Excel

SharePoint

Job description

Quest Global is seeking an Engineering Operations Lead in Greenville, SC, to direct day-to-day quality activities and build a scalable quality operating model that supports GE Vernova. You will partner with Training, Delivery, and Value Stream leaders to improve risk visibility and drive continuous improvement across delivery units.

The ideal candidate has 5–10+ years in quality/operations, strong analytical skills, and a proven ability to lead cross-functional teams.