Quality Engineer: Lead Zero-Defect Quality & Process Improvement

Johnson Controls, Inc.; Lubbock, Northern (TX, KY); Hybrid; USD 68,000 - 102,000; Full time

Benefits offered by this job

Competitive salary and bonus

Paid vacation/holidays/sick time - 15 

Comprehensive benefits package

On-the-job/cross training

Collaborative team environment

Zero Harm safety policy

Employee discount programs

Job summary

Johnson Controls, Inc. in Lubbock, TX is seeking a Quality Engineer to lead end-to-end quality assurance for industrial processes, materials, and products.

You will drive defect reduction, support audits, and manage APQP/PPAP for new products, while mentoring technicians and inspectors in a collaborative environment. The role requires ISO 9001 experience, strong problem-solving skills, and the ability to read technical drawings.

Qualifications

• Experience in ISO/TS or ISO 9001 manufacturing environment is required.
• Ability to read and interpret technical drawings and specifications.
• Strong root-cause problem-solving using 8D, Six Sigma, Mistake Proofing and SPC.
• Familiarity with NPI, APQP, and PPAP processes.
• Excellent communication and teamwork, with a focus on continuous improvement.

Responsibilities

• Lead improvement of processes and products with the goal of Zero Defects through PFMEA, Mistake Proofing, and robust Control Plans.
• Lead cross-functional teams to reduce the Cost of Poor Quality (CoPQ) and External Parts Per Million (EPPM) via 8D and Six Sigma.
• Improve and sustain the ISO 9001 Quality Management System, including internal and external audits.
• Plan and oversee analysis, inspection, testing, and other process controls to assure quality of factory products or components.
• Lead APQP stage gate deliverables for new product/process development and PPAP.
• Maintain knowledge of government and industry quality codes and standards to ensure product compliance.

Skills

English language proficiency

Quality engineering experience

Root cause problem solving

ISO 9001 knowledge & drawings

NPI/APQP/PPAP knowledge

Resiliency & process focus

Education

Bachelor’s degree in Engineering (Electrical, Mechanical, Manufacturing)

Job description

Johnson Controls, Inc. in Lubbock, TX is seeking a Quality Engineer to lead end-to-end quality assurance for industrial processes, materials, and products.

You will drive defect reduction, support audits, and manage APQP/PPAP for new products, while mentoring technicians and inspectors in a collaborative environment. The role requires ISO 9001 experience, strong problem-solving skills, and the ability to read technical drawings.