Quality Engineer

Johnson Controls, Inc.; Lubbock, Northern (TX, KY); Hybrid; USD 68,000 - 102,000; Full time

Benefits offered by this job

Competitive salary and bonus

Paid vacation/holidays/sick time - 15 

Comprehensive benefits package

On-the-job/cross training

Collaborative team environment

Zero Harm safety policy

Employee discount programs

Job summary

Johnson Controls, Inc. in Lubbock, TX is seeking a Quality Engineer to lead end-to-end quality assurance for industrial processes, materials, and products.

You will drive defect reduction, support audits, and manage APQP/PPAP for new products, while mentoring technicians and inspectors in a collaborative environment. The role requires ISO 9001 experience, strong problem-solving skills, and the ability to read technical drawings.

Qualifications

• Experience in ISO/TS or ISO 9001 manufacturing environment is required.
• Ability to read and interpret technical drawings and specifications.
• Strong root-cause problem-solving using 8D, Six Sigma, Mistake Proofing and SPC.
• Familiarity with NPI, APQP, and PPAP processes.
• Excellent communication and teamwork, with a focus on continuous improvement.

Responsibilities

• Lead improvement of processes and products with the goal of Zero Defects through PFMEA, Mistake Proofing, and robust Control Plans.
• Lead cross-functional teams to reduce the Cost of Poor Quality (CoPQ) and External Parts Per Million (EPPM) via 8D and Six Sigma.
• Improve and sustain the ISO 9001 Quality Management System, including internal and external audits.
• Plan and oversee analysis, inspection, testing, and other process controls to assure quality of factory products or components.
• Lead APQP stage gate deliverables for new product/process development and PPAP.
• Maintain knowledge of government and industry quality codes and standards to ensure product compliance.

Skills

English language proficiency

Quality engineering experience

Root cause problem solving

ISO 9001 knowledge & drawings

NPI/APQP/PPAP knowledge

Resiliency & process focus

Education

Bachelor’s degree in Engineering (Electrical, Mechanical, Manufacturing)

Job description

About Us:

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Job Title

Quality Engineer

Location

Lubbock, TX

Reports to

LubbockQuality Manager

Supervises

Assigned factory Quality team members that may include Technicians, Auditors, and/or Inspectors.

What we offer

• Competitive salary and bonus
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• JCI Employee discount programs (The Loop by Perk Spot)

What will you do

This position plans and conducts activities concerned with the end-to-end quality assurance of industrial processes, materials, and products by performing the following duties:

How you will do it

• Lead improvement of processes and products with the goal of Zero Defects through enhanced Process Failure Modes & Effects Analysis (pFMEA), Mistake Proofing techniques, and robust Control Plans.
• Lead cross-functional teams to reduce the Cost of Poor Quality (CoPQ) and EPPM (External parts per million) through structured root cause problem-solving activities such as 8D and Six Sigma.
• Improve and sustain the ISO 9001 Quality Management System, including performance of internal system audits and/or layered process audits, as well as support external audits.
• Plan and oversee the analysis, inspection, testing, and other process controls to assure the quality of the factory products or components to meet specification.
• Lead assigned Advance Product Quality Planning (APQP) stage gate quality deliverables for new product/process development and Engineering Change Notification (ECN) projects including Production Part Approval Process (PPAP).
• Maintain a working knowledge of necessary government and industry quality codes and standards to ensure product compliance.

What we look for

Required

• English language proficiency (reading, writing, speaking)
• Bachelor’s degree in Engineering (Electrical, Mechanical, Manufacturing Engineering)
• Minimum 2 years of related Quality Engineering experience in an ISO/TS certified manufacturing environment
• Strong background of root cause problem-solving including knowledge of 8D, Six Sigma, Mistake Proofing, and Statistical Process Control (SPC) tools and techniques.
• Working knowledge of ISO 9001 Quality Management Systems and ability to interpret technical drawings, specifications, and standards.
• Prior experience with New Product Introduction (NPI) and Advanced Product Quality Planning (APQP) techniques including Production Part Approval Process (PPAP).
• Demonstrated strengths of resiliency and process focus implementing Quality standards and best practices.

Preferred

• Bilingual (English primary, Spanish secondary)
• Master’s Degree (Engineering, Business, or Quality)
• ASQ Certified Quality Engineer (CQE)
• Six Sigma Green or Black Belt certification

Hiring Salary Range

$67,900.00 - $101,900.00 USD Annual (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us