Quality Engineer - Lubbock, TX

VetJobs; Lubbock (TX); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Competitive salary & bonus

Paid vacation & holidays

Comprehensive benefits package

Training opportunities

Collaborative team environment

Zero Harm safety policy

Employee discounts

Job summary

Johnson Controls has an opening for an experienced Quality Engineer in Lubbock, TX. The role drives quality goals, analyzes data, and leads cross-functional teams to prevent defects and improve processes.

You will monitor KPIs, support NCR investigations, and develop quality plans to ensure products meet ISO 9001 standards. Onsite in Lubbock with travel as needed.

Qualifications

• BS in engineering, quality management or other technical discipline.
• 0-3 years of industry experience, internships, co-ops or collegiate projects within manufacturing or quality.
• Ability to analyze data, identify trends, and root cause of quality issues.
• Knowledge of quality management systems, including ISO 9001.
• Experience or knowledge of working with notified bodies / approval / audit agencies.
• Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to communicate with multiple cultures/regions.
• Travel domestically and internationally.
• Excellent mechanical aptitude.
• Proven track record of driving continuous quality improvement in a manufacturing environment.
• ASQ CQE experience is a plus and audits experience a plus.

Responsibilities

• Drive execution of quality goals and objectives.
• Identify causes of product/process failures and drive corrective actions.
• Use audit techniques and statistical tools to identify improvements.
• Provide engineering support (electrical / mechanical) to aid root cause analysis.
• Prepare reports for internal and customer use.
• Collaborate with cross-functional teams to address KPI and NCR issues.
• Develop quality plans and process controls to meet ISO standards.
• Facilitate PFMEA teams.
• Analyze product specs and manufacturing processes to meet quality standards.
• Create and update SOPs and work instructions.

Skills

Quality management

Data analysis

Root cause

Cross-functional

DOE

Audits

Project management

Communication

Travel

Mechanical aptitude

Education

BS in engineering

ASQ CQE (preferred)

Tools

Minitab

Job description

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

• Competitive salary and bonus
• Paid vacation/holidays/sicktime - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• JCI Employee discount programs (The Loop by Perk Spot)

What you will do

Johnson Controls has an opportunity for an experienced Quality Engineer. The successful candidate will be responsible for driving the execution of quality goals and objectives. Proactively drive actions to meet internal and external customer expectations for quality. Work cross-functionally to identify causes of potential product/process failures and drive corrective and preventative actions internally and/or with suppliers and customers as needed. Use sound audit techniques and statistical tools to identify high leverage continuous improvement projects to elevate the company Quality delivery to our customers.

This is an onsite position located in Lubbock, TX.

How you will do it

• Working cross functionally between departments (engineering, purchasing, suppliers, manufacturing)
• Drive action items to closure within the organization
• Provide engineering support (electrical / mechanical) to the team to aid in root cause analysis
• Prepare reports for internal and customer use
• Provide technical assistance on identifying the root causes to top plant issues and drive actions to closure
• Analyze data relating to the build processes to understand our top issues and drive projects for improvement (commissioning issues, field failures)
• Monitor and analyze customer issue KPIs, including but not limited to response time, resolution time, and customer satisfaction.
• Assist in the investigation and analysis of NCRs to identify root causes and develop corrective actions to prevent recurrence.
• Work with cross-functional teams to develop and implement action plans to address issues identified through KPI monitoring and NCR analysis.
• Participate in regular audits to ensure compliance with quality standards and procedures.
• Collaborate with production, engineering, and customer service teams to identify areas for improvement in processes, procedures, and products.
• Prepare statistical analysis and Design of Experiments (DOE) plans in support of organizational continuous improvement activities.
• Perform Internal Process and Product Assessments.
• Provide quality support to cross-functional New Product Introduction (NPI) team projects.
• Develop quality plans and other process controls to ensure processes, work in progress and finished goods meet the specified quality standards.
• Facilitate cross-functional PFMEA teams.
• Analyze product specifications and manufacturing processes/procedures to determine best practices to meet or exceed our quality and ISO standards.
• Facilitate business process re-engineering.
• Creation and updating of Standard Operating Procedures, Work Instructions

Minimum Education Required

Bachelors

Additional Qualifications/Responsibilities

What we look for

Required

• BS in engineering, quality management or other technical discipline
• 0-3 years of industry experience, internships, co-ops or collegiate projects within manufacturing or quality
• Ability to analyze data, identify trends, and root cause of quality issues.
• Knowledge of quality management systems, including ISO 9001
• Experience or knowledge of working with notified bodies / approval / audit agencies.
• Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Effectively operate in facilitate cross-functional teams.
• Ability to communicate with multiple cultures/regions.
• Candidates must exhibit a high-level of self-motivation, sense of urgency and comfortable making recommendations across broad teams.
• Open to occasional business travel (domestic and international)
• Exceptional mechanical aptitude.
• Proven track record of driving continuous quality improvement in a manufacturing environment.
• Previous audit experience a plus
• Strong communication skills with demonstrated ability to construct and present information to a wide range of audiences internally and externally.
• Minitab or equivalent statistical analysis software (current version) experience preferred.

Preferred

• ASQ Certified CQE
• Experience with ISO 9001

Hiring Salary Range

$67,900.00 - $101,900.00 USD Annual (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package.

City

Lubbock

State

Texas

Job_Category

Operations

Job Code

Manufacturing Manufacturing

Affiliate Sponsor

Johnson Controls