Quality Engineer II: Customer-Facing Problem Solver

Parker Hannifin; Kalamazoo (MI); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

401(k) with company match

Tuition reimbursement

Paid time off + holidays

Employee discounts

Referral program

Job summary

Parker Aerospace in Kalamazoo, MI is seeking a Quality Engineer to develop and maintain quality standards for products and processes, providing statistical information for improvement. This onsite role coordinates evaluations to ensure division quality objectives are met.

You will lead containment actions, support First Article Inspections (AS9102), and collaborate with Manufacturing, Engineering, Procurement, and Supplier Quality to implement corrective actions.

Qualifications

• Bachelor's degree in Engineering or related field.
• Typically 2+ years of related experience.
• ASQ certification desired.
• Knowledge of inspection and quality engineering techniques.
• Experience with continuous improvement methods.
• Ability to communicate and present to teams and management.
• Six Sigma and Lean tools experience desired.

Responsibilities

• Serve as primary day-to-day technical contact for assigned customers on quality issues and inquiries.
• Lead or co-lead containment actions to stop escapes and protect the customer.
• Perform structured problem-solving (8D, 5 Whys, DMAIC) and deliver reports.
• Support First Article Inspections (AS9102) and coordinate FAI submissions.
• Collaborate with cross-functional teams to implement corrective actions and containment plans.
• Participate in customer and supplier investigations and audits.
• Support New Product Introductions from a quality perspective.
• Assess quality performance using statistical methods.
• Review drawings and specifications for conformity.
• Assist in disposition of nonconforming materials via MRB.

Skills

8D

5 Whys

DMAIC

CAPA

Statistical analysis

Quality systems

Education

Bachelor's degree in Engineering or related technical discipline

Tools

AS9102

Job description

Parker Aerospace in Kalamazoo, MI is seeking a Quality Engineer to develop and maintain quality standards for products and processes, providing statistical information for improvement. This onsite role coordinates evaluations to ensure division quality objectives are met.

You will lead containment actions, support First Article Inspections (AS9102), and collaborate with Manufacturing, Engineering, Procurement, and Supplier Quality to implement corrective actions.