Quality Engineer I: Drive Root-Cause & Process Excellence

Alloy Enterprises; Town of Florida (NY); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Competitive pay

15 days vacation

Benefits from day one

Training opportunities

Collaborative culture

Zero Harm safety

Employee discounts

Job summary

Johnson Controls has an opportunity for an experienced Quality Engineer. The role focuses on driving quality goals, rooting out causes of failures, and leading cross-functional actions with suppliers and customers to improve quality delivery.

It is an onsite position located in Lubbock, TX. You will use audit techniques and statistical tools to identify improvement projects, support NPI teams, and ensure processes meet ISO 9001 standards while collaborating with engineering, manufacturing, and

Qualifications

• BS in engineering, quality management or other technical discipline.
• 0-3 years of industry experience, internships, co-ops or collegiate projects within manufacturing or quality.
• Ability to analyze data, identify trends, and root cause of quality issues.
• Knowledge of quality management systems, including ISO 9001.
• Experience or knowledge of working with notified bodies / approval / audit agencies.
• Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Effectively operate in facilitate cross-functional teams.
• Ability to communicate with multiple cultures/regions.
• Candidates must exhibit a high-level of self-motivation, sense of urgency and comfortable making recommendations across broad teams.
• Open to occasional business travel (domestic and international).
• Exceptional mechanical aptitude.
• Proven track record of driving continuous quality improvement in a manufacturing environment.
• Previous audit experience a plus.
• Strong communication skills with demonstrated ability to present information to a wide range of audiences internally and externally.
• Minitab or equivalent statistical analysis software (current version) experience preferred.
• ASQ Certified CQE (preferred).
• Experience with ISO 9001 (preferred).

Responsibilities

• Drive the execution of quality goals and objectives.
• Proactively drive actions to meet internal and external customer expectations for quality.
• Work cross-functionally to identify causes of potential product/process failures and drive corrective actions.
• Use audit techniques and statistical tools to identify high leverage continuous improvement projects.
• Assist the team in managing top customer facing issues.
• Provide engineering support (electrical / mechanical) to aid in root cause analysis.
• Prepare reports for internal and customer use.
• Analyze data relating to build processes to understand top issues and drive improvements.
• Monitor and analyze customer issue KPIs (response time, resolution time, satisfaction).
• Assist in NCR investigations to identify root causes and preventive actions.
• Participate in regular audits to ensure compliance with quality standards and procedures.
• Collaborate with production, engineering, and customer service to improve processes and products.
• Develop quality plans and process controls for QMS and ISO standards.
• Facilitate PFMEA teams.
• Prepare SOPs and work instructions to maintain quality.

Skills

Quality engineering

Root cause analysis

Cross-functional teamwork

Statistical analysis

Data-driven decision making

Education

BS in engineering

Tools

Minitab

Job description

Johnson Controls has an opportunity for an experienced Quality Engineer. The role focuses on driving quality goals, rooting out causes of failures, and leading cross-functional actions with suppliers and customers to improve quality delivery.

It is an onsite position located in Lubbock, TX. You will use audit techniques and statistical tools to identify improvement projects, support NPI teams, and ensure processes meet ISO 9001 standards while collaborating with engineering, manufacturing, and