Quality Engineer: APQP & Continuous Improvement Lead

CVG Sprague Devices; Vonore (TN); On-site; USD 70,000 - 95,000; Full time

Job summary

Commercial Vehicle Group, Inc (CVG) seeks a Quality Engineer to ensure products, processes, and systems meet customer and internal quality requirements. This role supports APQP activities, problem solving, continuous improvement, and IATF 16949 compliance.

You will lead quality planning (APQP/PPAP), monitor processes for conformance, investigate complaints with 8D/5 Why, and drive corrective and preventive actions across manufacturing and engineering teams.

Qualifications

• 2-year or associates degree in Engineering with at least five (5) years of related experience in a manufacturing environment Quality, Manufacturing, or related field.
• Knowledge of AIAG Core Tools (APQP, PPAP, FMEA, SPC, MSA).
• Experience with customer portals and OEM quality requirements.
• Strong analytical, communication, and problem-solving skills.
• Proficiency with Microsoft Office and quality analysis tools (experience with SharePoint a plus).
• Background in IATF 16949, ISO 9001, and ISO 14001.
• Action-oriented individual with a result-driven mindset.

Responsibilities

• Lead quality planning activities including APQP, PPAP, FMEA, Control Plans, and MSA.
• Monitor manufacturing processes to ensure compliance with quality standards and customer requirements.
• Investigate customer complaints using structured problem-solving methods such as 8D, 5 Why, and Ishikawa analysis.
• Coordinate containment, corrective actions, and preventive actions for quality issues.
• Conduct internal process audits and support external customer and certification audits.
• Analyze quality data, SPC trends, scrap, rework, and warranty metrics to identify improvement opportunities.
• Review engineering changes and assess quality impact on products and processes.
• Work closely with manufacturing, engineering, and customers to resolve quality concerns.
• Maintain compliance with IATF 16949, ISO 9001, and ISO 14001.
• Manage customer communication within customer specific portals and systems.

Skills

AIAG Core Tools

Customer portals

Analytical skills

Communication

MS Office

Education

Associate's degree in Engineering/Engineering Technology

Bachelor's degree in Engineering/Engineering Technology

Tools

SharePoint

Quality analysis tools

Job description

Commercial Vehicle Group, Inc (CVG) seeks a Quality Engineer to ensure products, processes, and systems meet customer and internal quality requirements. This role supports APQP activities, problem solving, continuous improvement, and IATF 16949 compliance.

You will lead quality planning (APQP/PPAP), monitor processes for conformance, investigate complaints with 8D/5 Why, and drive corrective and preventive actions across manufacturing and engineering teams.